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Bacong

macrumors 68030
Original poster
Mar 7, 2009
2,622
1,143
Westland, Michigan
Now let me start this by saying this phone suffered a pretty forceful impact right around the time the trouble with the battery started, and I already have a genius appointment scheduled.

Anyway, for the past few weeks my phone (15 Pro) has been performing sluggishly, I attributed it to 18.1 until it started shutting off randomly. It's happened 3 times today, where I'm just using the phone and it just dies. It always comes back on, sometimes showing the battery as genuine, and other times it shows as unrecognized. this phone has never been serviced. I'm guessing during the impact, something was jostled internally, like a battery cable. but it's odd that the phone basically functions properly otherwise. it charges normally, discharges normally (except for the battery meter intermittently showing the phone at like 1%, and then going back to the real value within a few moments), etc. I'm wondering if a restore would fix anything, but since the phone is covered fully with AppleCare I don't really feel like messing with it since I have an appointment monday.

I doubt it's a calibration issue but who knows.
 
Yeah likely some internal damage.

I've seen genuine batteries report as non-genuine; usually immediately after replacement but it settles in quickly. I'm sure that AC+ will take care of your issue. Grab screenshots or video before the appointment to show the actual issue, so that you don't have to stand there looking like a lunatic describing the issue that refuses to happen in-store ;)
 
Forceful impacts have a decent chance of dislodging soldered components. I’m not talking about the battery connector - that is seated well and screwed down. But all chips and logic board are only soldered down and solder pads can be ripped partially or completely.
 
Yeah likely some internal damage.

I've seen genuine batteries report as non-genuine; usually immediately after replacement but it settles in quickly. I'm sure that AC+ will take care of your issue. Grab screenshots or video before the appointment to show the actual issue, so that you don't have to stand there looking like a lunatic describing the issue that refuses to happen in-store ;)

also, the first diagnostic scan they did showed nothing was wrong 😂
 
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also, the first diagnostic scan they did showed nothing was wrong 😂

Diagnostic scans aren't going to reveal much, especially with the type of damage associated with a cracked PCB or loose/ripped solder connections.
 
Diagnostic scans aren't going to reveal much, especially with the type of damage associated with a cracked PCB or loose/ripped solder connections.

i only mentioned it because the person i was replying to mentioned the popular notion of bringing your malfunctioning product in for repair and it suddenly isn't malfunctioning anymore.
 
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