I bought a refurbished iMac 2019, 512ssd running Catalina 10.15.2 and had an error when importing photos.
I used a thumb drive to copy and paste a number of iphotos from my iMac running Yosemite.
On two occasions when importing in excess of 300 pictures, Photos app quit with an error message part way during the process. The error message was sent to Apple. I was given the option to reopen Photos and imported the rest of the photos successfully. On other occasions over 400 pictures were imported with no problem.
All 11,000+ photos and videos have now been imported.
What would cause the error and would it be a Photo app problem versus hardware? Should I contact Apple to see what they say? I added part of the error code.
Thanks in advance for your response,
Sonny
System Integrity Protection: enabled
Crashed Thread: 24 Dispatch queue: MOMediaView.operationQueue (QOS: USER_INITIATED)
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Illegal instruction: 4
Termination Reason: Namespace SIGNAL, Code 0x4
Terminating Process: exc handler [4635]
Application Specific Information:
dyld3 mode
Thread 24 Crashed:: Dispatch queue: MOMediaView.operationQueue (QOS: USER_INITIATED)
0 com.apple.CoreFoundation 0x00007fff3aae1bc5 _cow_failure + 21
1 com.apple.CoreFoundation 0x00007fff3aaed408 -[__NSDictionaryM setObject:forKeyedSubscript:].cold.2 + 16
2 com.apple.CoreFoundation 0x00007fff3a97de16 -[__NSDictionaryM setObject:forKeyedSubscript:] + 118
3 com.apple.PhotosUICore 0x00007fff64406144 -[PXPhotoKitCollectionsDataSourceManager _cachedKeyAssetFetchResultForSubCollection:] + 142
4 com.apple.Photos 0x000000010eaab968 -[IPXAlbumsGridViewController keyAssetForAssetCollectionMediaItem:] + 118
5 com.apple.Photos 0x000000010ea60d63 -[IPXAssetCollectionMediaItem thumbnailImageOperationForResolution:size:mode:reason
laceholder:colorSpace:withCompletionHandler:] + 112
6 com.apple.photos.mondrian 0x00007fff60c6075d __49-[MOMediaView prefetchLowThumbnailsAtIndexPaths:]_block_invoke + 369
7 com.apple.photos.mondrian 0x00007fff60c5e4c1 -[MONSOperation launchOperation] + 26
8 com.apple.photos.mondrian 0x00007fff60c5e39a -[MONSOperation _launchOperation] + 34
9 com.apple.photos.mondrian 0x00007fff60c5ded4 -[MONSOperation start] + 284
10 com.apple.Foundation 0x00007fff3d03952e __NSOPERATIONQUEUE_IS_STARTING_AN_OPERATION__ + 17
11 com.apple.Foundation 0x00007fff3d0393f8 __NSOQSchedule_f + 182
12 libdispatch.dylib 0x00007fff71e2c134 _dispatch_block_async_invoke2 + 83
13 libdispatch.dylib 0x00007fff71e2050e _dispatch_client_callout + 8
14 libdispatch.dylib 0x00007fff71e226c0 _dispatch_continuation_pop + 414
15 libdispatch.dylib 0x00007fff71e21dbe _dispatch_async_redirect_invoke + 703
16 libdispatch.dylib 0x00007fff71e2e7e2 _dispatch_root_queue_drain + 326
17 libdispatch.dylib 0x00007fff71e2ef22 _dispatch_worker_thread2 + 92
18 libsystem_pthread.dylib 0x00007fff7207a6b6 _pthread_wqthread + 220
19 libsystem_pthread.dylib 0x00007fff72079827 start_wqthread + 15
I used a thumb drive to copy and paste a number of iphotos from my iMac running Yosemite.
On two occasions when importing in excess of 300 pictures, Photos app quit with an error message part way during the process. The error message was sent to Apple. I was given the option to reopen Photos and imported the rest of the photos successfully. On other occasions over 400 pictures were imported with no problem.
All 11,000+ photos and videos have now been imported.
What would cause the error and would it be a Photo app problem versus hardware? Should I contact Apple to see what they say? I added part of the error code.
Thanks in advance for your response,
Sonny
System Integrity Protection: enabled
Crashed Thread: 24 Dispatch queue: MOMediaView.operationQueue (QOS: USER_INITIATED)
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Illegal instruction: 4
Termination Reason: Namespace SIGNAL, Code 0x4
Terminating Process: exc handler [4635]
Application Specific Information:
dyld3 mode
Thread 24 Crashed:: Dispatch queue: MOMediaView.operationQueue (QOS: USER_INITIATED)
0 com.apple.CoreFoundation 0x00007fff3aae1bc5 _cow_failure + 21
1 com.apple.CoreFoundation 0x00007fff3aaed408 -[__NSDictionaryM setObject:forKeyedSubscript:].cold.2 + 16
2 com.apple.CoreFoundation 0x00007fff3a97de16 -[__NSDictionaryM setObject:forKeyedSubscript:] + 118
3 com.apple.PhotosUICore 0x00007fff64406144 -[PXPhotoKitCollectionsDataSourceManager _cachedKeyAssetFetchResultForSubCollection:] + 142
4 com.apple.Photos 0x000000010eaab968 -[IPXAlbumsGridViewController keyAssetForAssetCollectionMediaItem:] + 118
5 com.apple.Photos 0x000000010ea60d63 -[IPXAssetCollectionMediaItem thumbnailImageOperationForResolution:size:mode:reason
6 com.apple.photos.mondrian 0x00007fff60c6075d __49-[MOMediaView prefetchLowThumbnailsAtIndexPaths:]_block_invoke + 369
7 com.apple.photos.mondrian 0x00007fff60c5e4c1 -[MONSOperation launchOperation] + 26
8 com.apple.photos.mondrian 0x00007fff60c5e39a -[MONSOperation _launchOperation] + 34
9 com.apple.photos.mondrian 0x00007fff60c5ded4 -[MONSOperation start] + 284
10 com.apple.Foundation 0x00007fff3d03952e __NSOPERATIONQUEUE_IS_STARTING_AN_OPERATION__ + 17
11 com.apple.Foundation 0x00007fff3d0393f8 __NSOQSchedule_f + 182
12 libdispatch.dylib 0x00007fff71e2c134 _dispatch_block_async_invoke2 + 83
13 libdispatch.dylib 0x00007fff71e2050e _dispatch_client_callout + 8
14 libdispatch.dylib 0x00007fff71e226c0 _dispatch_continuation_pop + 414
15 libdispatch.dylib 0x00007fff71e21dbe _dispatch_async_redirect_invoke + 703
16 libdispatch.dylib 0x00007fff71e2e7e2 _dispatch_root_queue_drain + 326
17 libdispatch.dylib 0x00007fff71e2ef22 _dispatch_worker_thread2 + 92
18 libsystem_pthread.dylib 0x00007fff7207a6b6 _pthread_wqthread + 220
19 libsystem_pthread.dylib 0x00007fff72079827 start_wqthread + 15