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fraser1980

macrumors member
Original poster
Nov 5, 2008
33
0
A couple of months ago, I was sent some WMV files that I need to watch.

I installed Flip4mac and the files would play sound but no video. I have since upgraded to snow leopard and now it won't even play the sound. It shows me a status bar telling me that it is processing the file and then I get an error message telling me "additional software may be required to play this file"

Anyone know how can I get these files to work?

Many thanks
 
...

I installed Flip4mac and the files would play sound but no video. I have since upgraded to snow leopard and now it won't even play the sound. ... I get an error message telling me "additional software may be required to play this file"

Anyone know how can I get these files to work?

...
What are the versions of the codecs for the audio and video tracks? It sounds like your WMV files may be WMV 10 or even WMV 11. If this is the case, then you need Windows with the new version of Windows Media Player installed. Nothing on the Mac plays anything past WMV 9.
 
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