Please Help- Screen Shot MBP

[Sportsman275]

PLEASE HELP - I am a newb trying to take a screen shot from a movie playing on my MPB, but every time I take the picture, the file shows up as a gray/white checkerboard instead of the actual image. (See attached)

I have tried using

SHIFT+COMMAND+3

and

SHIFT + COMMAND +4

The commands work fine on my MBP, except when trying to do them with a movie playing. All of my software is up to date, but I cannot get it to work. Can anyone please help me get this to work? All help and advice is greatly appreciated! Thanks!

 

[simon48]

It's supposed to do that, all of Apple's video playing software do that for DRM reasons.

 

[Sportsman275]

I did this a few years back, and it worked perfect. I never got a checkerboard like this is showing now...

 

[simon48]

I did this a few years back, and it worked perfect. I never got a checkerboard like this is showing now...

Were you using VLC at the time? I don't think VLC will do this.