Please Help Urgent!

[queshy]

Hi,

I got my 24" iMac today...I did something ( i dont know what) now the toolbar up top (finder) keeps flashing and disappearing...and every time I open something it says it has to close and it clsoes i.t I tried turning off the mahcine and the same thing happens. What do I do!?!?! I'm panicking here!
The problem report Im getting says this: Codes: KERN_PROTECTION)FAILURE

 

[igucl]

Well, since you just got it today, it wouldn't be too bad to restore it to factory conditions and start over. That's what I think I would do.

 

[queshy]

How do I do that? It was working PERFECTLY fine I think it was an application or something I tried to install...every time I hold hte power button down to restart it, the toolbar (it says FINDER) keeps appearing and disappearing repeatedly...and in the dock a little arrow under it keeps flashing

 

[DarkNetworks]

Call Apple. What time is it over there?

 

[timswim78]

Hi,

I got my 24" iMac today...I did something ( i dont know what) now the toolbar up top (finder) keeps flashing and disappearing...and every time I open something it says it has to close and it clsoes i.t I tried turning off the mahcine and the same thing happens. What do I do!?!?! I'm panicking here!
The problem report Im getting says this: Codes: KERN_PROTECTION)FAILURE

Call Apple. You might have some bad hardware.

Also, your thread title gives no indication to what type of help you are seeking.

Maybe instead of titling the thread, "Please Help Urgent!," you could try "New iMac crashing."

 

[derboy]

start it using the dvd you got with it. then you can do a clean install.

much less hassle than getting a replacement, when its prob just a bug in a bit of software

 

[queshy]

sorry for the title...I was just in a HUGE panic because its brand new and I think I broke it lol. I Called apple, she eventually told me to reinstall the OS...doing that now...she says it will work! I hope so! I dont think its a hardware problem i was playing with it all day with no problems at all until I ddi sometihng (nto sure what) though.