Please help!

[Marci]

I am praying one of you good people can help me with a possible solution.

My 2019 Macbook pro stopped recognizing the charger and I foolishly let the battery run down to zero before I brought it in to the shop for repair. I tried all ports and multiple chargers. As did the Apple Certified repair shop. They are saying now there is no way to even recover the files. Please don’t scold me on backup. It’s too late for that. Is there any hope at all to get the files recovered?

 

[Alameda]

Not a very impressive repair shop!
I think a tech should be able to either replace the connector or the battery.

 

[Marci]

Not a very impressive repair shop!
I think a tech should be able to either replace the connector or the battery.The battery monitor said the battery was in good health a week prior .

 

[Marci]

They actually replaced the battery about 6 months ago and the battery monitor indicated the battery was good about a week prior. They did order a new battery that will be in Monday but they are not hopeful that will solve the issue