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Poor voicemail playback quality after 2.1?
- Thread starter Brandonsc
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I have noticed the same thing since the 2.1 update, glad I'm not the only one. I've also noticed more app crashes (I had no crashes with 2.0.2), no difference in battery life, and my signal switches from 3G to EDGE and back for no reason, when I have a full 3G signal. The only real improvement I have seen from 2.1 is that apps download and install faster, and there seems to be less lag on the keyboard.
Me too.
Yeah put me on the list. Since 2.1 voicemail quality has certainly changed. When listening to my voicemails after doing the 2.1 update I thought my friends were calling me from a poor voip connection or something. Check the voicemail quality of a friend's phone with 2.0.2 and it sounded very clear.
Yeah put me on the list. Since 2.1 voicemail quality has certainly changed. When listening to my voicemails after doing the 2.1 update I thought my friends were calling me from a poor voip connection or something. Check the voicemail quality of a friend's phone with 2.0.2 and it sounded very clear.
It's for sure a Visual Voicemail problem. If I dial in regularly to check my voicemail, the messages sound fine but via VV they sound tinny.
I've also had the voicemail problem. And because I'm a glutton for punishment, I took my problem to the Mac store and met with a Genius. They always seem to have the most destructive fixes...that never seem to do anything but inconvenience customers. Last week, they told me to do a restore and set the phone up as new (not use one of my backup profiles). So I did. Lost lots of information during the process and had to set up my phone from scratch. No improvement in voicemail quality.
So I went back today. This time they told me that I had to call AT&T and have them completely wipe out my voicemail. Erase all messages and make me set up the mailbox from scratch. So I did, and there's still no improvement in quality.
Of course, not everyone has this problem with 2.1, so I tend to think that it's hardware/firmware related, but Apple would never admit to that.
I love so many aspects of the phone, but this up-and-down performance is really getting old.
Anyway, I just wanted to post my experience in case you take your phone in to the store. The techs tend to check this site for known issues, and they need to understand that the problem is with their phone, and not AT&T's voicemail system. Having AT&T wipe out your voicemail will do nothing more than cause you to lose all your messages.
Good luck, everyone!
So I went back today. This time they told me that I had to call AT&T and have them completely wipe out my voicemail. Erase all messages and make me set up the mailbox from scratch. So I did, and there's still no improvement in quality.
Of course, not everyone has this problem with 2.1, so I tend to think that it's hardware/firmware related, but Apple would never admit to that.
I love so many aspects of the phone, but this up-and-down performance is really getting old.
Anyway, I just wanted to post my experience in case you take your phone in to the store. The techs tend to check this site for known issues, and they need to understand that the problem is with their phone, and not AT&T's voicemail system. Having AT&T wipe out your voicemail will do nothing more than cause you to lose all your messages.
Good luck, everyone!
Same here. What are your configurations.
Is it a bug introduced with Quickpwn? Can someone validate if this is the case without 2.1 quickpwn?
Additional Facts.
1. The Visual Voicemail is perfectly clear when used with a bluetooth headset 2. (Plantronics 925 now works with VVM)
3. The same robotic sound comes when listening to the Voicemail using Speaker
4. Checking Voicemail using the dialin number is still clear
Is it a bug introduced with Quickpwn? Can someone validate if this is the case without 2.1 quickpwn?
Additional Facts.
1. The Visual Voicemail is perfectly clear when used with a bluetooth headset 2. (Plantronics 925 now works with VVM)
3. The same robotic sound comes when listening to the Voicemail using Speaker
4. Checking Voicemail using the dialin number is still clear
I don't think so as if you listen to the message using your bluetooth headset, the voice quality is fine.
I've posted my analysis on this thread:
https://forums.macrumors.com/threads/570093/
Is there a workaround. Are any of you considering going back to 2.0.2
https://forums.macrumors.com/threads/570093/
Is there a workaround. Are any of you considering going back to 2.0.2
Custom Greeting also
I too am having the same voice mail problem. Also, I was told by a friend that my custom greeting sounded like my voice was 3 octaves higher than normal, so apparently, the problem is not only with listening to voicemail, but may have some problems with the custom greetings as well.
I too am having the same voice mail problem. Also, I was told by a friend that my custom greeting sounded like my voice was 3 octaves higher than normal, so apparently, the problem is not only with listening to voicemail, but may have some problems with the custom greetings as well.
I have the same problem since 2.1... Voicemail sounds really tinny and electronic. It's not a pwn-ed phone, either.
When I bought my iPhone 3G, it had 2.0.1 installed, and I waited for a while to upgrade to 2.1 to make sure that there wasn't a serious risk of the update making anything worse; overall, my EDGE and 3G connections (both voice and data) had been great, and I hadn't had too many problems with the device. I was, however, looking forward to faster app installs, faster backups, less keyboard and contacts lag, better battery life, enhanced iPod functionality, etc., so I finally updated last night.
One of the first things I noticed this morning (other than some 3G data connection problems which I'm hoping are a coincidence, and not caused by the update) was this voicemail problem. It's horrible! As others have said, all voicemails (including ones that had been recorded before the update, that I still had on the phone) sound tinny and electronic -- not only is it awful to listen to, but it makes it more difficult to understand what is being said. I've tried listening both through the regular speaker on the phone and through my headphones, and they're both bad. Interestingly, it seemed like the sound quality was better when playing the messages on speakerphone, but upon further listening, it may just be that the overall tinnyness of speakerphone helps to mask the bad sounds of the now-tinny voicemails.
Has there been any progress on this issue? Has anyone found a way to fix it? Visual Voicemail is a favorite feature of mine when it comes to the phone functionality of the iPhone, and this really sucks the joy out of using it. Any help is very much appreciated.
Take care,
Sojourn
EDIT: So I poked around Apple's support forums a bit, and it sounds like there are a lot of users complaining about this over there, too. This thread says that an Apple employee said that it will be fixed in 2.2. I'm hoping this has been recognized by Apple, as these forum posters say!
One of the first things I noticed this morning (other than some 3G data connection problems which I'm hoping are a coincidence, and not caused by the update) was this voicemail problem. It's horrible! As others have said, all voicemails (including ones that had been recorded before the update, that I still had on the phone) sound tinny and electronic -- not only is it awful to listen to, but it makes it more difficult to understand what is being said. I've tried listening both through the regular speaker on the phone and through my headphones, and they're both bad. Interestingly, it seemed like the sound quality was better when playing the messages on speakerphone, but upon further listening, it may just be that the overall tinnyness of speakerphone helps to mask the bad sounds of the now-tinny voicemails.
Has there been any progress on this issue? Has anyone found a way to fix it? Visual Voicemail is a favorite feature of mine when it comes to the phone functionality of the iPhone, and this really sucks the joy out of using it. Any help is very much appreciated.
Take care,
Sojourn
EDIT: So I poked around Apple's support forums a bit, and it sounds like there are a lot of users complaining about this over there, too. This thread says that an Apple employee said that it will be fixed in 2.2. I'm hoping this has been recognized by Apple, as these forum posters say!