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Pop spill on MBA!!!

J

JLH81

macrumors regular
Original poster
May 10, 2016
235
47
Hi all,

My 5 year-old nephew just knocked over my pop onto my M1 MBA. Fortunately, I still have Apple Care +. I have never used Apple Care before, and was just wondering how your service experiences have gone using it? My keys are already getting sticky, so I have no doubt the laptop keyboard is going to have to be replaced (unless there is some great method for me doing it myself).

Thanks so much!
 
Eek, that's still pretty expensive. At that rate, I almost wonder if I should just buy an M2....
 
Liquid is one of the worst things to get inside a laptop. if you are lucky it doesn't past the keyboard (you don't say how much spilled). They have water detectors in various places inside which turn red if exposed to water. If any are red they will replace the whole logic board. You should hope they do replace the whole logic board. Corrosion can be gradual and is exacerbated by electrical currents, so even if it is working now, it may not in weeks or months time.

I suggest pay the $299. At vey least you can then sell it. But don't take my word for it that it will be $299 - ask Apple directly
 
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"ALL IS NOT LOST"
what I did while at a techstore from 2011-15 was
uncover the MacBook (pentalobe screwdriver needed)
wipe up all liquid by dabbing everything gently lint free cloth (alcohol solution helps)
let sit until dry (heated area with fans works, but use no hairdryers!)
power on
  1. we only lost 4 out of 100 plus macbooks
  2. some from this era have pins on the logic board to start them up
I can explain this procedure more if nesc.

what I do now is fool proof:
tempImageSQkQbV.pngtempImage5uoJuF.png
 
A substantial amount of pop spilled on the keyboard. Enough that it actually "pooled" up on the keyboard for a few seconds until I could turn the computer over to dump it out.

I will be stopping by Apple tomorrow. Do they offer any loaner computers while yours is being serviced? How long do repairs usually take?
 
JLH81 said:
A substantial amount of pop spilled on the keyboard. Enough that it actually "pooled" up on the keyboard for a few seconds until I could turn the computer over to dump it out.

I will be stopping by Apple tomorrow. Do they offer any loaner computers while yours is being serviced? How long do repairs usually take?
Click to expand...
I have heard of loaners for phones, but not computers.
I had my logic board replaced in 2 days (one day overnight to Texas, one day overnight back), but I think that was exceptionally fast. I think it may depend on whether you have a stock configuration, or a custom built to order.
 
JLH81 said:
Eek, that's still pretty expensive. At that rate, I almost wonder if I should just buy an M2....
Click to expand...
The cost of the repair will be very small when compared to the cost of a M2 Mac. The sales tax for a new M2 Mac alone would probably be a third to the half the cost of the repair.

If you didn't have AC+, then maybe it would make sense to just get a new Mac, but not when you already paid for the AC+.
 
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Ooh nasty. One of the joys of the way they design the newer MBA at least is that the only thing that tends to need to be replaced is the keyboard if you do this. Unfortunately that means that the entire top case needs to be replaced. Everything is glued or screwed to that which means a repair is pretty much a complete system rebuild.

A colleague of mine did this and tried to claim on AC and they charged him a nominal amount (think it was around £300 here) and just gave him a new MBA because they didn't have the parts in stock which was actually a good outcome!

Worth noting that if you have household insurance you might be able to claim it or the AC excess on that as well.

If it makes you feel any better I knocked a drink over next to a 2 month old 2010 MBP and completely destroyed it. Had to buy an entire new machine because no AC and no insurance. Learned my lesson HARD.
 
Clix Pix said:
Ask the kid's parents to pay the price for the repairs to your machine.... Also, don't ever have liquids of any sort near your computer at any time!
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Exactly. I don't allow any liquid within several feet of my devices. There's a greater chance of a spill than a sudden dehydration problem. And I'm the same with my car.......no pop, soda, water, coffee, etc.
 
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Clix Pix said:
Ask the kid's parents to pay the price for the repairs to your machine.... Also, don't ever have liquids of any sort near your computer at any time!
Click to expand...
No, its on the user. One should never have drinks on the same level as the computer and children are well just children. Just apply common sense and such issues will never occur.

Q-6
 
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Clix Pix said:
Ask the kid's parents to pay the price for the repairs to your machine.... Also, don't ever have liquids of any sort near your computer at any time!
Click to expand...

Queen6 said:
No, its on the user. One should never have drinks on the same level as the computer and children are well just children. Just apply common sense and such issues will never occur.

Q-6
Click to expand...

I don't think there is enough information from the OP of what exactly led to the spill and to determine if the child's parents should be in part or totally responsible for the repairs, but just based off of the little that the OP stated, I would lean towards responsibility fully being on the OP, not the child (or child's parents).
 
Juicy Box said:
I don't think there is enough information from the OP of what exactly led to the spill and to determine if the child's parents should be in part or totally responsible for the repairs, but just based off of the little that the OP stated, I would lean towards responsibility fully being on the OP, not the child (or child's parents).
Click to expand...
Easy answer if the drink is on a lower level, its just a clean up job. If on the same level as the computer potentially a four figure repair bill. Just common sense...

Q-6
 
Queen6 said:
No, its on the user. One should never have drinks on the same level as the computer and children are well just children. Just apply common sense and such issues will never occur.

Q-6
Click to expand...
Also probably one should never allow children or pets near a computer..... Easier said than done, though, when children and/or pets are living in a household (since this is a nephew, probably not the case here and the boy was a visitor?). From what was said in the OP, this kid is five years old, so not a toddler who isn't yet all that coordinated yet.

And, yes, the OP is the one who for whatever reason placed a glass, can or bottle of some sort of soft drink near his computer, so of course there is some fault on his part as well. Perhaps the OP and the child's parents could split the costs of the repair beyond whatever is covered by AppleCare.
 
Clix Pix said:
Also probably one should never allow children or pets near a computer..... Easier said than done, though, when children and/or pets are living in a household (since this is a nephew, probably not the case here and the boy was a visitor?). From what was said in the OP, this kid is five years old, so not a toddler who isn't yet all that coordinated yet.

And, yes, the OP is the one who for whatever reason placed a glass, can or bottle of some sort of soft drink near his computer, so of course there is some fault on his part as well. Perhaps the OP and the child's parents could split the costs of the repair beyond whatever is covered by AppleCare.
Click to expand...
People and kids you can control, animals less so...
1671983082428-jpeg.2132694


Q-6
 
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Back in the disco days, I built sound and lighting systems all over the country. The lighting controller was 19x8 1/2 with dimmers and other slide controls. I would flush mount them at a slight angle in the consoles. Every couple of months I would get a call that their controller stopped working. When I got on site, I asked if anyone spilled a drink in the booth. Usual answer was yes but a week or two ago. When I opened up the controller, there were no traces left on the main circuit board, completely etched away by the drink!
 
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