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Mengels7

macrumors regular
Original poster
Mar 17, 2009
183
34
Long story short, I preordered an iPhone 5 through Apple and used the wrong cell number. Correct account details, etc etc, wrong cell #. It's arriving tomorrow. Anyone else ever do that? Know what's going to happen? The Indian call center that I had to speak with said I'd need to make a new order, but I feel like there has to be a way to get my phone activated on the right number.
 
if the number you meant to use is on your plan you can just do this:

Thank you for your recent iPhone® purchase.
As we prepare to ship devices, we want to make sure that we set your service up the way you want it. iPhone 5 comes with a nano SIM card pre-installed. This nano SIM will be activated to the upgrade eligible phone number that you used to place your order. If that is the same phone number you plan to use with your iPhone, you are all set. Just follow the step-by-step activation instructions that arrive with your shipment.
However, if the number you used to order your device is NOT the number you intend to use with your iPhone, follow these simple steps when your device arrives and an AT&T representative will help you activate.
Charge your device if needed
Contact AT&T at 1-800-331-0500 or 611 from a different wireless device. At the prompt, enter the wireless number that you used to place your iPhone order.
At the next prompt, choose option #2 to activate your phone on a different mobile number, and an AT&T representative will help you from there.
After speaking with an AT&T representative, turn on your iPhone, follow the on screen instructions and choose a Wi-Fi network. If Wi-Fi is not available, connect your iPhone to your Mac or PC with iTunes (www.itunes.com) and follow the on-screen instructions.
Please call 1-800-331-0500 or 611 from a wireless phone if you have additional questions. We're here to help ensure you have a great experience with your iPhone.

This is from AT&T's website.
 
if the number you meant to use is on your plan you can just do this:



This is from AT&T's website.

Ditched AT&T for Verizon :-\ Thanks for the tip though.

Contact your carrier to correct the porting number.

And you think they'll be able to fix it without a problem? It seems like an easy enough request. I mean I guess that's my plan, just wondering if anyone else can reassure me they've done this and it works.
 
Ditched AT&T for Verizon :-\ Thanks for the tip though.



And you think they'll be able to fix it without a problem? It seems like an easy enough request. I mean I guess that's my plan, just wondering if anyone else can reassure me they've done this and it works.

Let me know how it goes I port both my numbers over to Verizon , but don't get the phones until next week.
 
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