Porting Out-of-state sprint number to ATT

[elfty]

Hi, I have a strange situation where I am on a sprint family plan for area X and am trying to get on my wife's plan in area Y. I want to keep my old sprint number and port it over to AT&T. We went to the Apple store and tried to port the number over with no sucess. They said it was because my wife's account was in a different area from my sprint account Does anyone have any ideas? Any help is much appreciated!

Thanks,
-elfty

 

[gillybean]

Hi, I have a strange situation where I am on a sprint family plan for area X and am trying to get on my wife's plan in area Y. I want to keep my old sprint number and port it over to AT&T. We went to the Apple store and tried to port the number over with no sucess. They said it was because my wife's account was in a different area from my sprint account Does anyone have any ideas? Any help is much appreciated!

Thanks,
-elfty

If you want to port a number that's from a different area than your current address, then when you do the setup you need to check a box saying that your "usage address" will be different than your "billing address." Then, enter a usage address that matches the area code of the number you want to port (perhaps your wife or family's address).

 

[elfty]

If you want to port a number that's from a different area than your current address, then when you do the setup you need to check a box saying that your "usage address" will be different than your "billing address." Then, enter a usage address that matches the area code of the number you want to port (perhaps your wife or family's address).

Do I need to tell the AT&T rep to do this, or is this something I do when I get the phone? (I just ordered the phone through AT&T and will get it in a week or so).

Thanks for your help

 

[kas23]

I had this same problem. In order to port our numbers from a Sprint family plan, we all had to be in the same area code. But, from what I've read on here, your situation can be done. You just have to be persistent because they'll tell you they can't do it at first.

 

[gillybean]

Do I need to tell the AT&T rep to do this, or is this something I do when I get the phone? (I just ordered the phone through AT&T and will get it in a week or so).

Thanks for your help

For apple store activations, it's a part of the form at http://www.apple.com/iphone/buy/ (click "Get started") that they have you fill out.

 

[Stunod7]

I didn't think you could port numbers outside of area codes, regardless of the situation. Obviously you can physically take a number to a different region but I did not think porting would work.

 

[swiftaw]

I didn't switch from Sprint, but rather from T-Mobile:

I live in NE, but my t-mobile area code was MA since I used to live there.

When I went to http://www.apple.com/iphone/buy/ I entered my billing address as my current NE address but then checked a box saying the phone would be used elsewhere and then I entered my old address in MA, this allowed me to port over my MA area code to AT&T despite living in NE.

 

[elfty]

Have any of you tried ADDING a line to someone's account that is in a different area? When I went to the apple link->add new line it says to go straight to an apple representative. Is it possible to change my wife's account so its the same area as my sprint phone number to trick the system?

thanks.