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Possible 9600GT Failure (screenshots)?

P

puma1552

Suspended
Original poster
Nov 20, 2008
5,559
1,948
I was just running my MBP off the 9600GT just to use it since it's been a long while since I've used it on the 9600.

I just unplugged it and started running it off of battery, and then all of a sudden when doing two finger scrolling, this happened:

4361818523_79b0e55caf_b.jpg


4362564434_fedd88fc0f_b.jpg


At this point the mouse was still responsive, but I couldn't do anything and had to do a hard reboot by holding the power button down. It's been about 10-15 minutes now, and so far so good.

What is this?
 
Plug it into another display. If it still happens then you know it's likel your video card.

Make an appointment to have Apple look at it.
 
i guess apple doesn't want you going to that website regarding threesomes and orgies. good work with the screenshot at least you got to page 2 before apple said no lol
 
Haha yeah, I see that but it's just the off-topic forum on a forum for us lowly English teachers in Japan, here on the JET Program. No porn to be had there ;)

On the plus side, I'm in Japan so I more than likely won't have to worry about the geniuses understanding that...
 
puma1552 said:
Haha yeah, I see that but it's just the off-topic forum on a forum for us lowly English teachers in Japan, here on the JET Program. No porn to be had there ;)

On the plus side, I'm in Japan so I more than likely won't have to worry about the geniuses understanding that...
Click to expand...

You don't think people in Japan know about threesomes and orgies? This confirms that you likely don't watch porn. ;)

But really, try another (external) display to rule out the video card failure.
 
I ran it connected to my ACD for the last 24 hours with no problems, but it was minutes after I slept the computer, disconnected it, and started running it on battery that this happened.

How exactly does running it on an external monitor help determine if the video card is bad? Wouldn't whatever is causing the problem show up on both displays regardless of whether or not it was the video card? Help me to understand, thanks. Hooking it to the external display now.
 
puma1552 said:
I ran it connected to my ACD for the last 24 hours with no problems, but it was minutes after I slept the computer, disconnected it, and started running it on battery that this happened.

How exactly does running it on an external monitor help determine if the video card is bad? Wouldn't whatever is causing the problem show up on both displays regardless of whether or not it was the video card? Help me to understand, thanks. Hooking it to the external display now.
Click to expand...

I am fairly certain if the video card were bad then the issue would exist on all screens. In your case if it was ok on an external and still is then the connection between the LCD and logic board could be bad or something on the actual logic board itself. Ruling out the video card doesn't negate the need for a review by Apple but it certainly gives you and Apple an idea of what to change first.
 
OK, I'm back on the external display.

Something peculiar though with the behavior when plugging it into the external display, perhaps you could help me with this...I've always had the computer shut down before connecting/disconnecting it from my 24 inch ACD, so I'm not sure what the proper behavior is when you connect the display while the MBP is sleeping with the lid closed.

The computer was sleeping, and I connected it to the display, and opened the lid. The display never came on. I then shut the lid to sleep the computer, but the computer wouldn't sleep--the sleep light came on and held constant, but the screen didn't turn off and the computer didn't sleep. The display still didn't work.

Only after I did a full restart of the computer did the display kick on as it should. Is this normal behavior, or should the display be recognized upon the computer awaking if the display is plugged in while the computer is sleeping?

Making an appointment for this weekend.
 
So...I haven't been able to duplicate the issue in the screenshots, but the external display problem is still happening, and now iTunes won't quit; when I go to quit it, it appears to quit, then for a split second it the itunes window flashes on my screen and I look down in my dock and iTunes is running. It only shuts with a Force Quit, even after an SMC and PRAM reset.

I have an appointment for Saturday, but I'm wondering if there is anything else I can try; I live very far from the Apple store, and I really don't want to go there and then have them say "try reinstalling the OS" and turn me away, and I REALLY don't have the desire/time to actually go through that process. What are the chances they will just tell me to reinstall the OS before they are willing to proceed?
 
Alright, I fixed the iTunes issue--it was a problem caused by my Bowtie app, due to an update from a few days ago. Anytime I quit that, I don't have the problem, so no worries there.

Also a PRAM/SMC reset seems to have done the trick with the display problem.

I also discovered TechTool on my AppleCare CD so I ran that, but everything passed, including the VRAM. Hmm.
 
If it was the video card, I would think the title bar to your browser would be screwed up as well.

I think it's an Adobe Flash problem, personally.
 
I like that theory, but the top of the menubar is toast too at the very top.

EDIT: I just realized, one of my screenshots has a word document icon for it on my desktop, wtf?

4368177164_cc384fd366_b.jpg
 
Genius took one look at the screen shots and diagnosed it as the graphics card/logic board without even needing to do any tests. For the sleep issue though he did test the DisplayPort after deeming that the board was bad, though he didn't say anything about what the results of that were.

Out for a week, thank god I have an Air to get by on.
 
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