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donawalt

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Original poster
Sep 10, 2015
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I’m posting to see if anyone else has run into a strange and unsettling behavior on my recent Apple-silicon Macs. I’ve now experienced it multiple times across two different machines (only once on a M4 MacBook Pro, probably 5-6 times on a M3 MacBook Pro), and I’m curious whether this is more widespread or if others have additional insight.

What happens is this: occasionally, when I open the lid of my MacBook after it has been sleeping, the machine appears completely powered off. The screen is black, the keyboard backlight is off, and the trackpad and keyboard are totally unresponsive. Closing and reopening the lid does nothing. Plugging or unplugging power does nothing. Waiting several minutes does nothing. At first glance, it looks exactly like the Mac shut itself down.

However, it hasn’t actually powered off. The only way to recover is to press and hold the power button for about 10 seconds to force a shutdown, and then power it back on. After rebooting, everything comes back normally. There’s no crash dialog, no panic report, and no message saying the Mac restarted because of a problem.

I spent some time digging into logs to see what happened. The reboot history shows only the next boot, with no record of a shutdown beforehand. There is no “previous shutdown cause” logged, even when checking at info level. There are no kernel panic files. Power management logs show normal sleep and wake behavior leading up to the event, and the filesystem is clean. In other words, macOS never got a chance to log anything at all, which strongly suggests the system was hung below the operating system rather than crashing inside it.

I’ve now seen this behavior on both an M3 MacBook and an M4 MacBook, which makes me think it’s not a single-machine issue. Both systems are otherwise very stable, and this only happens rarely, but it has now repeated enough times to be noticeable.

My best guess is that this is a firmware-level power or sleep-state hang. Something appears to go wrong during a deep sleep or wake transition, leaving the system in a state where macOS never resumes execution. Because the OS never comes back, watchdogs don’t fire and nothing gets logged. From the user’s point of view, the machine looks dead even though it isn’t fully powered off. In that state, software recovery doesn’t seem possible, and a forced power-off via the hardware button is the only way out.

A few important clarifications: this doesn’t appear to be a kernel panic, a filesystem problem, a bad app, or user error. There’s been no data loss, and APFS handles the forced shutdown cleanly. Deep standby is already disabled on my machines, so this doesn’t seem to be a simple configuration issue either.

I’m mainly posting to compare notes. Have others seen something similar on Apple-silicon Macs? If so, did it look like the machine was powered off when it wasn’t? Did holding the power button recover it? Which chip were you on (M1, M2, M3, M4), and how often has it happened? I’m interested in any alternative theories or observations.

This is rare and not catastrophic, but it’s unnerving when it happens, especially since there’s no visible explanation afterward. I’d appreciate any data points or ideas others might have.
 
I have not seen this behavior on a whole bunch of different Macs, including M3 and M4 models.
 
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One additional data point: both Macs were running AlDente. I’ve since removed it from the M3 to see whether that affects the frequency of the issue over time. As I stated above, the issue occurred much more frequently on the M3.
 
what version of macOS? what version of AlDente? what‘s the battery charge level when this happens … after having it brought on again? The console does not show in the system log any info about sleep/wake?
 
MacOS is the latest 26.2, Al Dente is also latest 1.36.2. Charge level is set to 65%. It does not vary.

Good question — yes, this was checked pretty thoroughly.

Sleep/wake activity is logged, but on modern macOS it doesn’t reliably show up as obvious, continuous entries in the general “system.log” view people are used to. Apple moved most of this into powerd / pmset logs and the unified logging system.

Using pmset -g log, I was able to see normal sleep and wake activity before the event (including deep idle wakes, driver acknowledgements, and normal transitions). There were no missing wake entries, no watchdog-triggered resets, and no panic reports. In other words, sleep/wake was behaving normally up to the point where the system later became unresponsive.

What’s notable is that after the hang, there’s no corresponding log entry explaining it — no “previous shutdown cause,” no panic, and no crash report. That strongly suggests the system got wedged below macOS, before the OS could log anything or recover.

So yes, sleep/wake logging exists and was examined — it just doesn’t show a failure at the moment the machine becomes unreachable, which is part of what makes this so unusual.
 
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Just a data point for you... I have a 5-month old MBP M4 running Mac OS 26.2. Typical use is once per day for an hour. The rest of the time it is in sleep mode with the lid shut, so the typical sleep time is about 23 hours. I only put it on the charger when the battery level drops to about 40%, then it gets fully charged to 100%. I do a full shut down/reboot about once a month. I have not seen the behavior you described at all.
 
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I have M3 Air, with Sequoia 15.7.3. AlDente version is older than yours, 1.35.2. I haven't noticed the issues you describe, but something similar: sometimes when waking up from sleep, the screen is dimmed almost to the minimum. After pressing any key on the keyboard brightness jumps to mid level where it usually is .
 
I haven't seen that behaviour on my 14" M3 Pro MBP running macOS 26.2. I haven't seen that since my 2012 11" i7 MacBook Air, and very rarely, even at the end before upgrading to the M3 Pro.

I'm sorry that's not very helpful.
 
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