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jgrove

macrumors regular
Original poster
Jul 18, 2006
169
151
Firstly this is a mix of information from different posts on here and on the Apple Forums, so its not my work, I just found what worked for me and thought I would share it.

So I did a fresh install of Catalina on my MBP 2018 and everything worked accept Music, TV and Podcasts no matter what I did they wouldn't sign in. Given that many people have reported this I figure the new 10.15.2 beta would have fixed the issue and it didn't.....but this did:

I am not a command line genius but did understand what I was doing, so I strongly suggest you backup your Mac. I use Chronosync.

So load up you Mac and login to the desktop. Load up Terminal:

1. sudo -v
(enter your password and hit enter)
2. killall -9 accountsd com.apple.iCloudHelper
3. defaults delete MobileMeAccounts
4. rm -rf ~/Library/Accounts
5. killall -9 accountsd com.apple.iCloudHelper
(I had to run this command 2 times here before I got the No matching processes belonging to you were found message, I suggest you do the same)
6. exit

Ok that's it for the command lines, you MUST restart your MAC

So the first time I did this the same trouble appeared, so I ran it again but this time did the following:

sign into your desktop
The critical part for me:
Load up Music and sign into your account via Music and I have no idea why but it worked, I was then signed into TV and Podcasts automatically and my content appeared.

Next:

Load up System Preferences and log into iCloud as you would have done if this all worked properly.

This has fixed my issues, it would seem a simple authentication issue is the problem, and I have no idea how apple engineers missed this pretty glaring bug/issue.

Anyway I hope this helps anyone else who has been going mad trying to get access to Music and TV/Films

I would be interested to hear from those that it works for,

Regards

James
 
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Reactions: kemo and rmoliv
Worked like a charm on my wife's MacBook Air which came preinstalled with Catalina. Thanks for the post!
 
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