Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Ambrosia7177

macrumors 68020
Original poster
Feb 6, 2016
2,215
433
This has me *really* upset...

So I am starting a business, and as part of that business, I need a practical way to reach out to strangers to talk with them, and mostly try and arrange interviews for artciles/podcasts/etc.

So I decided to sign up for a Twitter account, and suprisingly, I was even able to get my company/domain name even though I regster my domain name like 10 years ago?!

The problem is that when I signed up with Twitter, I did NOT have a mobile tele #, but rather just my business e-mail address, which is my company name/domain name.

To further complicate things, I signed up with my VPN turned on - by accident - and I think things went downhill from there?!

Trying to be proactive, I broke down and got a mobile plan, but when I logged into my Twitter account, it lets me log in but says I am suspended. :(

I have put in a couple of tickets asking for my account to be unlocked/unsuspended, so I can add my new mobile #, and start using my account, but I don't seem to be hearing back from Twitter.

And apparently there are no humans at Twitter... :rolleyes:

The fact that I roke down to get a social media account, and then a mobile plan, and now I cannot accomplish my primary goal is MADDENING!!!

Are there any Twitter experts out there that can advise me on how to get out of this situation?!

It's a real shame that I got my trademakred name as a Twitter handle, and then all of this ******** happened...

Thanks.
 
Last edited by a moderator:
On the Twitter site it says the following...

“ Our support team is experiencing some delays for reviews and responses right now, but we encourage you to report all potential issues.”

It may be a while before you get a response. Not much else you can do at this point.
 
  • Like
Reactions: Mr_Brightside_@
On the Twitter site it says the following...

“ Our support team is experiencing some delays for reviews and responses right now, but we encourage you to report all potential issues.”

It may be a while before you get a response. Not much else you can do at this point.

Do you think my case is that simple, or am I being stone-walled?
 
Do you think my case is that simple, or am I being stone-walled?
Your case involves confirming your identity. Since you didn’t provide a phone number, the staff will have to use your email listed and who knows whatever else, to try and validate your identity. I don’t know if that is going to be possible, unless you provide them with a lot of personal information.

What you should have done is gotten a personal phone number and a business phone number, and then used the work number as contact information for social media accounts etc.

Hopefully, you will get some kind of reply. Worse case scenario is you may have to create another account with a different name, whereby you let people know on said account that you are business X even though you couldn’t get that old name again on Twitter.
 
Last edited:
  • Like
Reactions: Scepticalscribe
This has me *really* upset...

…and suprisingly, I was even able to get my company/domain name even though I regster my domain name like 10 years ago?!
Domain names are only registered for the length of time that you pay for the registration.

If you pay for one year, you get one year. If you pay for 3 or 5 years you get 3 or 5 years. After your time is up and you do not re-up your registration your domain name is released back into the public pool of available domain names and anyone can register it, making it unavailable to you.

So, you may have registered your domain name 10 years ago but if you didn't pay to keep it current then someone else could have registered it. If they didn't keep it current it would go back into the pool. The fact that you were able to re-register it means it had expired and no one else had picked it up and registered it.

There is no such thing as registering once and you own it forever. You have to pay. That's how domain registrars remain in business.
 
Your case involves confirming your identity. Since you didn’t provide a phone number, the staff will have to use your email listed and who knows whatever else, to try and validate your identity. I don’t know if that is going to be possible, unless you provide them with a lot of personal information.

What you should have done is gotten a personal phone number and a business phone number, and the used the work number as contact information for social media accounts etc.

Hopefully, you will get some kind of reply. Worse case scenario is you may have to create another account with a different name, whereby you let people know on said account that you are business X even though you couldn’t get that old name again on Twitter.

Had I known that Twitter required sending me a security code via TEXT MESSAGE then I would have gotten a mobile plan first.

Hind sight is 20/20.

I don't see why they won't trsut me if I am using the e-mail that I registered with and I am the owner of the domain and the trademark and the e-mail address...
 
I don't see why they won't trsut me if I am using the e-mail that I registered with and I am the owner of the domain and the trademark and the e-mail address...
Because they don't know that for a fact. YOU know it for a fact, but to them, you're just another faceless person behind a monitor they cannot see. They have to resolve to their satisfaction that you are who you say you are. Anyone can use a Twitter handle, claiming to be someone they aren't.

Right now, Twitter support is dealing with a lot of accounts because of the election. Entities register accounts and violate the rules. It takes time to work through the backlog.
 
Domain names are only registered for the length of time that you pay for the registration.

If you pay for one year, you get one year. If you pay for 3 or 5 years you get 3 or 5 years. After your time is up and you do not re-up your registration your domain name is released back into the public pool of available domain names and anyone can register it, making it unavailable to you.

So, you may have registered your domain name 10 years ago but if you didn't pay to keep it current then someone else could have registered it. If they didn't keep it current it would go back into the pool. The fact that you were able to re-register it means it had expired and no one else had picked it up and registered it.

There is no such thing as registering once and you own it forever. You have to pay. That's how domain registrars remain in business.

Your response makes no sense...

I have always owned the domain names related to my business, as in for 10 years and counting...

My OP is asking about Twitter, and not how domain names work.

Considering that I own over 100 domain names, and have for over 21 years, I sorta think I understnd how domain names work... ;-)
 
  • Like
Reactions: orbital~debris
Your response makes no sense...

I have always owned the domain names related to my business, as in for 10 years and counting...

My OP is asking about Twitter, and not how domain names work.

Considering that I own over 100 domain names, and have for over 21 years, I sorta think I understnd how domain names work... ;-)
If my response makes no sense, perhaps it's down to me misreading your statement?

You said you were surprised you were able to register a domain name that you had registered 10 years ago. At face value I made the assumption that in all of this you went to re-register a domain name that you had registered 10 years ago.

If you mean that Twitter let you register a name based on your domain that you had registered over 10 years ago then that wasn't clear to me.
 
If my response makes no sense, perhaps it's down to me misreading your statement?

Right.


You said you were surprised you were able to register a domain name that you had registered 10 years ago. At face value I made the assumption that in all of this you went to re-register a domain name that you had registered 10 years ago.

I registered domain names around my trademark about 10 years ago. (It was implied that I have kept those domain names current, otherwise, why would I be so concerned about protecting my brand?)

So, yes, I own around 50-60 names around my trademark, including my tademark.


Most people cannot get their given name or business name because someone registered it long ago.

And in my case, even after it sitting out there ready to be stolen, no one registered it.

But even though I got the naem I wanted, I seem to have lost it due to Twitter's stupid registration process?!

That is what I meant...
 
I just logged into my Twitter account again today from my iPhone, and it is still suspended.

I am unable to add my mobile #.

Can anyone offer some suggestions of what I might do to rectify this situation?

Some people have suggested giving up and creating another account, but I fear if I do that then I will never get my account back because I am thinking you cannot have 2 Twitter accounts linked to the same mobile #, right?
 
I just logged into my Twitter account again today from my iPhone, and it is still suspended.

I am unable to add my mobile #.

Can anyone offer some suggestions of what I might do to rectify this situation?

Some people have suggested giving up and creating another account, but I fear if I do that then I will never get my account back because I am thinking you cannot have 2 Twitter accounts linked to the same mobile #, right?
https://help.twitter.com/en/managing-your-account/phone-number-faqs might be of some help.
 

So it says that you can have up to 10 Twitter accounts associated wth one mobile number.

Would it behoove me to sign up for another Twitter account - this time being sure not to use my VPN and having my iPhone handy - and get a working Twitter account going, and then maybe using that as leverage to get my primary account un-suspended?

Or do you think the "We are busy right now" is a genuine message, and I just need to stick it out for a week or so?
 
After the latest Twitter hack, I guess I'm screwed at ever getting my suspended account back, right?

Twitter hack is another wake-up call about security ahead of the election


If I can sign up for a new account - maybe wait a few weeks until the dust settles - then once my identity is established with my iPhone, then can I use that fact to convinvce Twitter to unlcok my main account that I never used?

Nope. Having a new account won't make a squab bit of difference to trying to recover your existing one.
 
  • Like
Reactions: Scepticalscribe
Well, I was able to successfully create a secondary Twitter account that still has my brand-name in it, but with a slight spin. 👍

And this time I made sure my VPN was off, and that I was tethered to my iPhone's personal hotspot.

I set up two-factor authentication, and added a new business e-mail that I craeted for news reporting.

So far so good, but who knows what will happen with a free account with a company like Twitter?!

One small step forward, and it only took me 6 weeks?!

Now I have to figure out how in the hell to use this account... 😯

(Apparently you can't just DM people - they have to "Follow" you first - which kinda defeats what I need. Oh well, I'll figure this out someday..)
 
  • Like
Reactions: TiggrToo
Well, I was able to successfully create a secondary Twitter account that still has my brand-name in it, but with a slight spin. 👍

And this time I made sure my VPN was off, and that I was tethered to my iPhone's personal hotspot.

I set up two-factor authentication, and added a new business e-mail that I craeted for news reporting.

So far so good, but who knows what will happen with a free account with a company like Twitter?!

One small step forward, and it only took me 6 weeks?!

Now I have to figure out how in the hell to use this account... 😯

(Apparently you can't just DM people - they have to "Follow" you first - which kinda defeats what I need. Oh well, I'll figure this out someday..)

It’s unlikely anything will happen to this account, although I get why you’re a tish gunshy.

I’ve had my account for a little over 10 years and it’s still in one piece.
 
It’s unlikely anything will happen to this account, although I get why you’re a tish gunshy.

I’ve had my account for a little over 10 years and it’s still in one piece.

First thing I should write is a, "Guide How NOT to Sign Up for Twitter Account"! :D

Ever time I clicked on something in the 2nd account I was waiting for it to explode, but my first session went okay. (Of course, let's see if I can log back in later?!)

Will definitely be tweeting "lightly" for a while until I get the hang of things.

The hope that if I can be a regular user and build a follwoing, that I can go back to Twitter in a few months and request that they restore my primary account as I'll be able to claim: a.) I'm an established user, b.) non-spammer, c.) useful content, d.) loyal followership, e.) have same trademark/domain/email-domain for both accounts, have a verified mobile # on my 2nd account, so it MUST be me, so give me back my original account?!

Worst case scenario, I think I did something pretty smart from a branding standpoint with this 2nd account, so if I'm stuck with this one I'll live.

Now I need to still figure out my earlier dilemma of, "How in the heck do I reach out to people for interviews?"


Well, since I was able to creat a new ProtonMail account for learning journalism, and I should have a mentor session next week, I will plug the journalists that I speak to exactly how to address this issue.

*nudge* @TiggrToo (and other critics) :p

*rolls eyes*

A good journalist will now how to get the interviews I want, and I'm sure that will include using social media.

Of course I have no clue of any of this, but I am taking tiny steps forward to get truth out, and protect our democracy, and make the world a better place, and all that good stuff!! :cool:
 
First thing I should write is a, "Guide How NOT to Sign Up for Twitter Account"! :D

Ever time I clicked on something in the 2nd account I was waiting for it to explode, but my first session went okay. (Of course, let's see if I can log back in later?!)

Will definitely be tweeting "lightly" for a while until I get the hang of things.

The hope that if I can be a regular user and build a follwoing, that I can go back to Twitter in a few months and request that they restore my primary account as I'll be able to claim: a.) I'm an established user, b.) non-spammer, c.) useful content, d.) loyal followership, e.) have same trademark/domain/email-domain for both accounts, have a verified mobile # on my 2nd account, so it MUST be me, so give me back my original account?!

Worst case scenario, I think I did something pretty smart from a branding standpoint with this 2nd account, so if I'm stuck with this one I'll live.

Now I need to still figure out my earlier dilemma of, "How in the heck do I reach out to people for interviews?"


Well, since I was able to creat a new ProtonMail account for learning journalism, and I should have a mentor session next week, I will plug the journalists that I speak to exactly how to address this issue.

*nudge* @TiggrToo (and other critics) :p

*rolls eyes*

A good journalist will now how to get the interviews I want, and I'm sure that will include using social media.

Of course I have no clue of any of this, but I am taking tiny steps forward to get truth out, and protect our democracy, and make the world a better place, and all that good stuff!! :cool:

If you’re really lucky you may get your first account back sometime this year...



What sort of journalism are you planning on doing? Activism, politics, general interest?

Here’s the problem you may have - like acting, a **** ton of folk consider themselves “journalists” which can make it hard to get into without having someone else open the doors first. In fact, I’d be hard pushed to imagine you’d have much luck as a greenhorn with zero credibility.

Please don’t take that as an insult, for it’s not meant to be one. It is however a fact of life. Ask yourself “why would anyone want to be interviewed by me?” before you begin. Again, no insult meant, it is however key to starting off. The subject needs to know it’s worth their time being interviewed, so you’ll need to define that before you start.

I read that you’re getting a mentor session: is that with someone with a lot of experience? Would they be able to open some doors for you?

Having interviewed the subjects, where will you publish the results? Personal blog? Social media such as Medium? Be prepared to do this for quite some time with next to no-one reading. You’ll need to persevere and keep hacking at it to build up some sort of portfolio.

You’ll need to hack at it over and over and over. Don’t be picky and always be writing. And, when you’re not writing, read. Read other journalists output, read up on the subject matter that you want to write about.

Finally, get ready for rejection after rejection, after rejection.

Being a freelance journalist with no formal education is going to be damn hard. You’ll be up against kids with formal training, youthful arrogance, and the ability to work 36 hours a day (sic) to contend with.

Find a niche and exploit it to hell and back.
 
If you’re really lucky you may get your first account back sometime this year...

Yeah, time will tell...


What sort of journalism are you planning on doing? Activism, politics, general interest?

I would say the intersection of business, technology, and current events.

Activism. I like that term. Yeah, I think you could say activism too.



Here’s the problem you may have - like acting, a **** ton of folk consider themselves “journalists” which can make it hard to get into without having someone else open the doors first. In fact, I’d be hard pushed to imagine you’d have much luck as a greenhorn with zero credibility.

Well, loosely speaking, my startup is based on over 20 years of working in the business and IT sectors. So I do consider myself an "expert" in those areas, but a journalist I am not.

However, I don't need to be a journalist to do what I am envisioning.

For instance, people might not be so interested in topic XYZ on my website, but if I can show how it relates to something President Trump did, or related to the George Floyd protests, or Pride Week, or Climate Change, or the Pandemic, then I am betting people will be interested.

Everyone is interested when you connect-the-dots and show how one things relates to, and impacts, the lives of individuals.

Somewhat vague, but hopefully that makes sense?

Also, I'm not looking to get hired by the NYTimes, nor do I expect to win a Pulitzer, but I would like to learn how to - (gasp) tell the truth!


(Yeah lynch mob, I actually do know a few things...) ;-)


Please don’t take that as an insult, for it’s not meant to be one.

Understood.


It is however a fact of life. Ask yourself “why would anyone want to be interviewed by me?” before you begin.

Well, most people like talking about things that they are interested (e.g. themselves, their families, their careers, etc).

So it's not to hard to get people to talk about their careers or families or their businesses or get their opinions on politics or the economy or the President.

And since I won't be interviewing any CEOs or celebrities, I probably don't need the credentials that someone at the NYTimes has, although credentials certainly matter.

What I can say for sure, is that over the last 6 months I have been doing "person-on-the-street" interviews with my iPhone, and I have interviewed over 60 people in about 12 states and had great results.

Again, most people want to be heard, and are happy to bend the ear of a reporter who is genuinely interested in them. (And, in fact, I've had a few people tell me that it is an *advantage* that I am NOT a "professional" journalist, because are more likely to open up to a common person like myself.)

Now, getting interviews with more high profile subjects will be harder, no doubt.

Even if I had my Twitter account back in May, I may very likely have been turned down for interview requests on a couple of stories that turned out to dominate the national news. But if I don't try, then I certainly will fail.

Since I am focused more on every day people, I think I will have good results - especially if I can take a crash course in journalism and journalistic ethics. And I have found a couple of laces where I think I can get some mentors to help me out - just like the lovely people at MacRumors help keep me moving forward with IT stuff!! :apple: :apple:


Again, no insult meant, it is however key to starting off. The subject needs to know it’s worth their time being interviewed, so you’ll need to define that before you start.

That is the challenge for any startup...

How do you convince people to come to your website when it is empty? How do you convince people to come to an empty restaurant? And so on...

That is probably another benefit of working on at least getting a YouTube channel, Twitter account (check!), and so on set up. Every little thing I do like that gives me more of a "presence"...

Of course my #1 goal is to stop procrastinating and get my website done, and start filling it up with great content, including hopefully some great interviews, and then keep building on my momentum.

No easy roads, but this is what is fun about being an entrepreneur!



I read that you’re getting a mentor session: is that with someone with a lot of experience?

It is with a journalist from a newspaper, and I have access to other professional journalists.

It's not like it Nicholas Kristof or Maureen Dowd or Maggie Haberman, but still a good start!


Would they be able to open some doors for you?

Maybe. I think just teaching me things they have learned by being real journalists in the "real world" would be priceless. (No, you cannot learn *everything* from YouTube?!) :)


Having interviewed the subjects, where will you publish the results? Personal blog? Social media such as Medium? Be prepared to do this for quite some time with next to no-one reading. You’ll need to persevere and keep hacking at it to build up some sort of portfolio.

It's all for my business website.

If years from now I am asked to be a guest columnist, then great, but in the mean time the plan is to create timely, unique, informative, and thought-provoking content for my website. That could be news, articles, interviews, investigative reporting, or more.


You’ll need to hack at it over and over and over. Don’t be picky and always be writing.

What I need to be less picky is the design and code-base of my website! :eek:

Writing won't be a problem - I literally have tens of thousands of article titles stubebd out, I just need a website so I can host that content as I write it.

If I live to be 500, I will never run out of things to write about.


And, when you’re not writing, read. Read other journalists output, read up on the subject matter that you want to write about.

I spend 3-4 hours a day reading the news, and have PDF'ed about 4,000 articles in the past 12 months that I will use for research and ideas for artcles and interviews.

If anything, I wish the world would slow down so I could catch up! :)


Finally, get ready for rejection after rejection, after rejection.

MacRumors has prepared me well!! *LMAO*


Being a freelance journalist with no formal education is going to be damn hard. You’ll be up against kids with formal training, youthful arrogance, and the ability to work 36 hours a day (sic) to contend with.

Very true. But I also have advantages that they don't possess...

1.) 25 years of experience in the areas mentioned above

2.) 25 years of experience seeing what doesn't work

3.) Passion

4.) A strong desire to give something back to the American people and society

5.) The things my startup are about are my loves of life. I have been doing them nearly every day for 20 years. My startup and website and my journalistic endeavors are what i do for fun, and NOT for fame, glory or $$$.

If I can make a buck or two, awesome. If I never make a dime, and I never have a single customer, I will probably do this the rest of my life, because it makes me happy.

If it's meant to be, it will happen. If not, I tried my best!


Find a niche and exploit it to hell and back.

True. I think this falls into that category.


Thanks for listening, and for the *friendly* advice... :)
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.