So, I think my problem crosses multiple areas - Im not sure....
I have an (early) MacbookPro running Leopard and WinXPsp2.
Yesterday, I attempted to update itunes/quicktime in Windows, but the installation hung 3/4 of the way through and would not complete. Consequently, I could neither cleanly uninstall nor cleanly repair/reinstall itunes
(which left my iphone stranded as well).
I finally followed a support document from Apple which indicated how to uninstall and cleanly reinstall itunes in this situation. It gave step by step instructions for uninstalling itunes, quicktime, apple application support, apple mobile device support, bonjour, etc (yes, it wanted you to uninstall all of these and in a particular order, which i did) - all through windows Control Panel.
So far so good, but when I restarted windows, it blue-screened with an "unmountable boot volume" error.
Anyway, Im guessing that in an effort to uninstall the components that effected itunes for Windows, that I probably also uninstalled something (apple application support maybe? i dont honestly know) that is actually integral to starting windows itself (on a macbook pro) in the first place, and not merely just useful for itunes.
The problem is, i cant even start up in SAFE MODE, so there is not hope of repairing or replacing the files using the windows interface.
So I think (just my speculation) that Im left with the job of maybe replacing the proper files INTO the windows partition, while actually booted up in OSX.
So, my questions are:
1) is this even possible? (i have ntfs for mac, so i can write files to the windows partition)
2) where do i get the appropriate files from? (for instance, are they on the "mac drivers" disk they have you make during BootCamp setup, or perhaps on the OSX install disk itself, or some other place Im not thinking about)
3) Does anyone know of a handy guide to putting them in their proper directories in windows (i.e. even if I had the files in my position, how to i find out where they each go?)
4) am i making this more complicated than it needs to be and theres a much easier solution?
sorry for the rambling - and thanks very very much in advance for whatever help you can give me.
cheers,
jim
I have an (early) MacbookPro running Leopard and WinXPsp2.
Yesterday, I attempted to update itunes/quicktime in Windows, but the installation hung 3/4 of the way through and would not complete. Consequently, I could neither cleanly uninstall nor cleanly repair/reinstall itunes
(which left my iphone stranded as well).
I finally followed a support document from Apple which indicated how to uninstall and cleanly reinstall itunes in this situation. It gave step by step instructions for uninstalling itunes, quicktime, apple application support, apple mobile device support, bonjour, etc (yes, it wanted you to uninstall all of these and in a particular order, which i did) - all through windows Control Panel.
So far so good, but when I restarted windows, it blue-screened with an "unmountable boot volume" error.
Anyway, Im guessing that in an effort to uninstall the components that effected itunes for Windows, that I probably also uninstalled something (apple application support maybe? i dont honestly know) that is actually integral to starting windows itself (on a macbook pro) in the first place, and not merely just useful for itunes.
The problem is, i cant even start up in SAFE MODE, so there is not hope of repairing or replacing the files using the windows interface.
So I think (just my speculation) that Im left with the job of maybe replacing the proper files INTO the windows partition, while actually booted up in OSX.
So, my questions are:
1) is this even possible? (i have ntfs for mac, so i can write files to the windows partition)
2) where do i get the appropriate files from? (for instance, are they on the "mac drivers" disk they have you make during BootCamp setup, or perhaps on the OSX install disk itself, or some other place Im not thinking about)
3) Does anyone know of a handy guide to putting them in their proper directories in windows (i.e. even if I had the files in my position, how to i find out where they each go?)
4) am i making this more complicated than it needs to be and theres a much easier solution?
sorry for the rambling - and thanks very very much in advance for whatever help you can give me.
cheers,
jim