"unitethenations" above claims to be in the same boat as me, though he/she hasn't given details about configuration.
Having called three reps, there's nothing else I can do. The delivery estimate on their page is and has always been Oct 27-Nov 5, so unless I don't have it by Nov 5, they'll just keep telling me that I have nothing to complain about, in particular not "rumors" of other people getting theirs earlier. The problem is, they simply don't care. Even if I gave them 10 order numbers that were placed after mine but have arrived, I bet they still wouldn't care. I think the company is just doing too well at this point, so they can afford not caring.