Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

amyhs

macrumors newbie
Original poster
Sep 5, 2012
7
0
Help - my daughter has a 15-inch MacBook Pro released October 2011, it runs Lion 10.7.3. A friend gave her a Maxtor OneTouch 4 Mini to use as a backup hard drive. She used the CD to install the software and it didn't get very far before the error window popped up "you can't open the application NotificationExec because PowerPC applications are no longer supported". Then that message continued to pop up every 10 seconds, almost like a viral message. She deleted everything that had installed and emptied the trash bin but it continues to pop up. She has called Apple AND Seagate support and they have been no help. She can still use the computer, access internet, etc., but this window keeps popping up. She is away at college so I'm just trying to help out - any suggestions, ideas?
 
PowerPC was the processor that OS X used to run on before Apple started putting Intel processors in the Macs. The reason this message popped up is because Snow Leopard (OS X 10.6) was the last version of OS X to support these applications that ran on the PPC processors (through virtualization if you had an Intel processor). That functionality is gone in 10.7 (Lion) and 10.8 (Mountain Lion). I'm thinking the reason the message is still popping up is because when your daughter deleted the app, a driver or two were missed and is/are still running in the background.

Have her follow this guide to fully remove the app and all its associated files.
 
Help - my daughter has a 15-inch MacBook Pro released October 2011, it runs Lion 10.7.3. A friend gave her a Maxtor OneTouch 4 Mini to use as a backup hard drive. She used the CD to install the software and it didn't get very far before the error window popped up "you can't open the application NotificationExec because PowerPC applications are no longer supported". Then that message continued to pop up every 10 seconds, almost like a viral message. She deleted everything that had installed and emptied the trash bin but it continues to pop up. She has called Apple AND Seagate support and they have been no help. She can still use the computer, access internet, etc., but this window keeps popping up. She is away at college so I'm just trying to help out - any suggestions, ideas?
That message means what it says.

OS X Lion: Application icon has a prohibitory sign, or "PowerPC applications are no longer supported" appears
 
PowerPC was the processor that OS X used to run on before Apple started putting Intel processors in the Macs. The reason this message popped up is because Snow Leopard (OS X 10.6) was the last version of OS X to support these applications that ran on the PPC processors (through virtualization if you had an Intel processor). That functionality is gone in 10.7 (Lion) and 10.8 (Mountain Lion). I'm thinking the reason the message is still popping up is because when your daughter deleted the app, a driver or two were missed and is/are still running in the background.

Have her follow this guide to fully remove the app and all its associated files.

Thank you so much - we will try this.
 
You won't need drivers for a hard drive unless it uses some kind of proprietary interface between the drive and the OS, which is highly unlikely.

If the drive shows up in Disk Utility, you probably just need to format it.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.