powerbook 1.25 combo drive slot ate my DVD!

[mikeey138]

I just got this brand new powerbook the other day.. friday to be exact. I got the 1.25 which i downgraded to a combodrive. .. it's amazing, i love it. But today I put a dvd in it and watched half of it. I was halfway through when I turned off the dvd and went to eject it. well, it didn't eject. it just sat there making a clicking sound trying to come out!!! What the hell, this thing is brand new that shouldn't happen. so I talk to apple support and they tell me to try a number of things but to no avail the dvd still sits in there. I kept on restarting it and then finally a little bit of it was peaking through the slot so I grabbed tweezers and carefully removed it. so, yeah now the dvd is out. But now my computer doesn't recognize any cd-rom drive?? no dvd, nothing! The drive seems like it's totally 100% FRIED. I'm a busy college student and have no time for this, now I have to return it to an authorized apple dealer and probably wait another 2 weeks for the stupid combo drive to be replaced.. has anyone here had anything like this happen to them?? I feel like im being teased by getting to play with this beautiful machine for 2 days then have to let it go for a while.

-mike

any input on this would be great. thanks!

 

[Fall]

Yeh, I paid good money for a machine which has dead pixels and a broken latch, all within the first 30 minutes of use.

They're replacing the display though!

 

[MoodMinefield]

Wow, i hate slot-loading drives...

I know slot-loading drives have the whole "cool" aura surrounding them and they help to slim down the size of the powerbooks and such, but my powerbook 12inch's combo drive had some type of catastrophic failure and had to be captured by apple, right out of the box!

I always invisioned them having a nice smooth automatic slide into the drive slot, but instead u have to push the CD in and wait for something to like catch it and violently rip it in and then u hear weird noises, and my heart always skips a beat in suspense waiting to see if it actually recognizes and ejects the CD as it is supposed to.

I feel for you man. Brand new computers, having problems, is never fun.

Am I the only one who thinks apple's QC has been going down dooown dooooooown lately ?

 

[yoda13]

Had this happen on my old TiBook a year or so ago, and the drive had to be replaced. But it had seen really heavy use for around two years or so and had been making funny noises for a while. I had Apple Care and had the machine shipped, fixed and sent back, all within 72 hours. But I feel for you, that shouldn't happen right out of the box.

 

[solvs]

There is a way you can have the place order the drive, then install it when it comes in. Quick turn around. Sucks that the drive doesn't work right off the bat, though. Call Apple and the authorized dealer and try to work it out. I know someone else did this with a work machine.

 

[oldschool]

Originally posted by Fall
Yeh, I paid good money for a machine which has dead pixels and a broken latch, all within the first 30 minutes of use.

They're replacing the display though!

How many dead pixels did you have?

 

[oldschool]

Nah, quality control is not going down, unless you compare todays macs with like an LC...those things were BRICKS, SO SOLID. My performa on the other hand was a piece of JUNK hardware wise.