PowerBook 17" doesn't accept DVD's

[Billicus]

I recently ordered and received a 17" PowerBook 1.33 Ghz. It's a great machine, but It won't accept any DVD's I put into it. It sounds like it is trying to read, but just spits it back out after trying to read it for 10 seconds. It accepts and loads my CD's without a problem but even after 5 or 6 trys it still spits out my DVD's. My computer teacher has a 15" PowerBook and she doesn't have any troubles playing DVD's. I'd like to know what I should do.

 

[tomf87]

If you just received it, call Apple or take it to a store... They may just swap you machines if it is really new.

 

[Billicus]

I called Apple...they say that this is a DOA problem, so I'm going to exchange for a different 17" PowerBook. Problem solved...for now.

 

[thumper]

this post made me crap my pants, so i put a dvd in to see if it was true, but, my 17" pb played dvds fine

 

[Billicus]

Originally posted by thumper
this post made me crap my pants, so i put a dvd in to see if it was true, but, my 17" pb played dvds fine

Hopefully so will my new one...