I bought a broken 2.7ghz (bad processor, not leaking processor) Powermac G5 for my video editor last month. The seller was on eBay, a good guy.
Long story short, two "lifetime warranty" gigs of this PC 3200 ram that he purchased for this Powermac from MacRamDirect -- Apple certified ram -- were not working in the machine before or after I had it fixed. He called them, looked for his original receipt from 2005 to no avail, and they denied him his lifetime warranty thing.
He was a good guy and refunded me the cost of two new ram chips but I am unhappy for him that he had purchased this ram from MacRamDirect and they gave him some run around and refused to send him new ram or help him at all without the credit card slip from four years ago.
Does anyone have any experience with this company? I am only asking because of this seller, who did the right thing by me but I think deserves better service from MacRamDirect.
Anyone have any dealings with this company?
Long story short, two "lifetime warranty" gigs of this PC 3200 ram that he purchased for this Powermac from MacRamDirect -- Apple certified ram -- were not working in the machine before or after I had it fixed. He called them, looked for his original receipt from 2005 to no avail, and they denied him his lifetime warranty thing.
He was a good guy and refunded me the cost of two new ram chips but I am unhappy for him that he had purchased this ram from MacRamDirect and they gave him some run around and refused to send him new ram or help him at all without the credit card slip from four years ago.
Does anyone have any experience with this company? I am only asking because of this seller, who did the right thing by me but I think deserves better service from MacRamDirect.
Anyone have any dealings with this company?