PowerMac G4 freezes all the time

[0490043]

I bought a new Power Mac G4 about 3-4 months ago. The thing freezes completely solid all the time, Sometimes 15 times or more a day. It does it with all apps, or sometimes with no apps open at all. They have replaced the RAM and the logic bord and it still happens. It is out being fixed, so I have to use an old Power Mac 7200/120 for now
Does someone know what I should do? The people at the Service Provider who are fixing it are pretty clueless.

 

[adamjay]

how much ram is in it?
are you using OS9 or OSX?

Does it freeze in the sense that you have to Reboot? Or are you just getting the beachball alot?

the more information the better.

 

[0490043]

how much ram is in it?
are you using OS9 or OSX?

Does it freeze in the sense that you have to Reboot? Or are you just getting the beachball alot?

the more information the better.

It is runing OS X.3, I have 256 MB of ram and I have to Reboot it.

 

[windowsblowsass]

REINSTALL

tssk tssk never replace parts before you try to REINSTALLreinstall your os this is always a good option also try running a disk utility that works too

 

[visor]

check your network connection

The only things I know to cause such behaviour is
Bad ram,
a network on the blink.

The most extreme I've ever seen was a PMG4 on a netinfo network with a cheap network cable that was frequently unplugging itself from the mac. the Mac froze until the cable was plugged in again...

 

[titaniumducky]

I bought a new Power Mac G4 about 3-4 months ago. The thing freezes completely solid all the time, Sometimes 15 times or more a day. It does it with all apps, or sometimes with no apps open at all. They have replaced the RAM and the logic bord and it still happens. It is out being fixed, so I have to use an old Power Mac 7200/120 for now
Does someone know what I should do? The people at the Service Provider who are fixing it are pretty clueless.

Man! That machine is worse than my old Celeron 466 MHz running XP Pro that I had before I made the switch (in terms of crashing). Sounds to me like Apple should replace it...

I would definitely advise reinstalling the OS WITH A CLEAN INSTALL. Also, from what you've said, your using a third party company (authorized repair center) to fix it; don't. Get Apple to do it for you. You can go to an Apple Store, call them, etc. I'm sorry you're experience is so bad - my PowerBook has never crashed.

 

[IJ Reilly]

Have you booted on the Hardware Test CD? Have you booted into Single User Mode and run fsck on the disk? Have you unplugged any external devices? Have you reset the PRAM?

Absolutely, positively do not reinstalled OSX until you've tried all of these much less drastic measures first. I have never had to reinstall OSX to fix a problem, and OSX is almost certainly not causing yours. Reinstalling is a pain in the neck and virtually never solves a problem. People who suggest this "solution" probably also pick their teeth with a machete!

Personally, I think you've got a lemon. I'd insist on a replacement.