(from Nov. 13th, 2009 mail)
"Hello Mike, I first want to thank you for having this site up and keeping track of all the G5 leaks, and the resolutions people received from apple. I have a G5 DP 2.5GHz, bought it the very first day it was available. (I kept on calling the store every day asking "is it there yet" like a little kid.)
About a month ago it started acting up, the usual for this problem! locking up, fans blowing full blast, multiple tries to boot up after an overheating instant.
At first I didn't know what the problem was, so I tried the usual p-ram and even the reset button by the ram (on the motherboard). I also swapped ram sticks (I had four 1GB sticks) but nothing would work. I was debating to sell it for parts or build a system on the same case (I know a lot of case modifying but I was desperate). I knew the power supply was still working cuz I could hear the fans. But no chime!
On my last try of getting it to boot up, I put it on its side and moved the ram around for the last time (hopping for some sign of life) when I finally set it up and was getting ready to press the power button I saw a small amount of liquid on the rear bottom leg... a clear slightly green with a slippery texture (not quite like car coolant but similar).
(FYI - Don't forget the tip (sticky) above in red on checking for leaks by placing the case (w/cover removed) open side down for several hours/overnight as another way to check for leaks if they're not visible from just visible inspection normally.-Mike)
A friend of mine google G5 green liquid, and bingo! (this page)
I called applecare, talked to a level one tech who was really friendly and told me my G5 was out of warranty but to go ahead and tell him my problem. As soon as I mention green liquid he told me to hold and got his supervisor with in a few minutes. I explained to him the problem and he asked me a series of questions 5-10 (I don't exactly recall) but something about If there was any personal or property damage. (as I mentioned earlier, IMHO the reason for the repairs out of warranty is the hazard potential (considering all metal case w/AC PS in the bottom, above coolant source)-Mike) He asked about smells, if sparks were visible, fire, electric shock, any smoke signs or smell.
After all that, he told me he would contact the Engineering Department to know how to proceed. A couple of business days later he called me back and told me to take it in to one of the stores (he made the appointment for the next day).
At the store the Genius asked me what the problem was, he saw some of the liquid and proceeded to order the parts. Logic Board, Processors/cooling system, Power Supply (in the final paperwork they also have a level 2 repair).
I just got back from picking up the computer and everything seems to be working great. I dropped the computer at the store Nov 5th and the fix was done on the 11th (six days later). I picked it up on the 12th. But they had originally quoted 7 or more days.
Sorry if I wrote a big e-mail, but just wanted to be specific about the process since it help me calm me down reading other people experiences! and thought I should do the same.
One more time Thank you for keeping the site running, and updated... And a last thank you to Apple for covering the fix after 5 years of service (2 years after Apple care had expired). A great way on keeping their customers happy and coming back!
Cesar
from Chicago"
