Powermac G5 won't turn off.

[Liquinn]

Hi my PowerPC Powermac G5 won't turn off when I turn it off by going to "Apple > Shut Down" and I have to end up turning it off by the power button...

Any ideas what may be wrong?

 

[Goftrey]

Have you tried closing every application/ongoing process before attempting to shut down?

 

[Liquinn]

Have you tried closing every application/ongoing process before attempting to shut down?

Yes, I have. Any other advice?

 

[Goftrey]

Do you have another OS on another partition that you can attempt to shut down? That would then surely put it down as a software issue.

 

[Liquinn]

Do you have another OS on another partition that you can attempt to shut down? That would then surely put it down as a software issue.

Not on my Powermac G5 no. How can I go about diagnosing on whether it's a software issue and this? Thanks.

 

[Nameci]

Do you happen to have an HP printer attached to your powermac G5?

 

[Liquinn]

Do you happen to have an HP printer attached to your powermac G5?

Nope. I don't. The only thing connected to the G5 is a power cable, screen cable and a USB bluetooth dongle. Any thoughts?

 

[chrfr]

Nope. I don't. The only thing connected to the G5 is a power cable, screen cable and a USB bluetooth dongle. Any thoughts?

What exactly does it do when you try to shut it off? Your description isn't adequate for anyone to provide useful help.

 

[Nameci]

Nope. I don't. The only thing connected to the G5 is a power cable, screen cable and a USB bluetooth dongle. Any thoughts?

Have you happen to have installed an HP printer driver lately?

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What exactly does it do when you try to shut it off? Your description isn't adequate for anyone to provide useful help.

Do away with the bluetooth dongle first. You might have a device that does not want to be shut off.

 

[Liquinn]

What exactly does it do when you try to shut it off? Your description isn't adequate for anyone to provide useful help.

After I try and shut down/turn the machine off via OS X; The Powermac G5 doesn't even log off the user and doesn't do anything (until I physically turn off the machine).

But at other times OS X logs off the user and doesn't shut down.

I'll remove the Bluetooth dongle from the machine and let you know if I'm still having this problem.

Thoughts?

Wow. The guy who suggested about removing the USB dongle was right - it fixed the problem! Many thanks.

Also disk utility is showing "Gathering disk utility" - a DVD is stuck inside the G5's optical drive; what shall I do?

 

[Goftrey]

Also disk utility is showing "Gathering disk utility" - a DVD is stuck inside the G5's optical drive; what shall I do?

Does the drive have a force eject hole (usually paperclip size)?
If not, open up terminal & type the following command; drutil tray eject
If that doesn't work, try booting up while holding down the mouse button.
If that doesn't work, boot up into Open Firmware (Command-Option-O-F) & type eject cd

 

[Liquinn]

Does the drive have a force eject hole (usually paperclip size)?
If not, open up terminal & type the following command; drutil tray eject
If that doesn't work, try booting up while holding down the mouse button.
If that doesn't work, boot up into Open Firmware (Command-Option-O-F) & type eject cd

Ah, that did the trick! Thank you.

 

[rabidz7]

Try installing lubuntu on a partition so we can check if it is just a software issue.

 

[Goftrey]

Try installing lubuntu on a partition so we can check if it is just a software issue.

Wow. The guy who suggested about removing the USB dongle was right - it fixed the problem! Many thanks.

It would help if you would actually read the thread before typing up a redundant post.

 

[MisterKeeks]

It would help if you would actually read the thread before typing up a redundant post.

This happens quite a bit with rabidz7.

 

[Frost7]

I see this has already been solved, but something great to keep in mind for this sort of thing rather than forcing a power off via the power button is to pop open Terminal and use:

sudo shutdown

or

sudo reboot

Followed by your password.

Forces a shutdown or reboot. Unless it's some weird hardware issue, that will do the trick 99 times out of 100.