Hi,
i ordered a 2016 tbMBP from the Apple Online Store a few weeks ago, estimated shipping 20th of December - just in time for christmas.
Unfortunately, my Credit Card I used to make the payment has been exposed to fraud in the meanwhile and I had to cancel it. I got issued a new card by my bank - however, I can't seem to be able to update that information in my order?
I've heard from other sellers, like amazon, that they put you back at the end of a waiting list if you change your payment information changes while awaiting a pre-order - as the system technically cancels that pre-order and just places a new order with the new credit card information. When I had this issue with amazon before, I was told there's no way for the employees to put my pre-order back to it's original place in the waiting list.
So, my question, before I call the Apple Hotline and enquire to change my payment information:
Any experience how Apple handles a change of payment information after a pre-order has been placed?
Many thanks!
i ordered a 2016 tbMBP from the Apple Online Store a few weeks ago, estimated shipping 20th of December - just in time for christmas.
Unfortunately, my Credit Card I used to make the payment has been exposed to fraud in the meanwhile and I had to cancel it. I got issued a new card by my bank - however, I can't seem to be able to update that information in my order?
I've heard from other sellers, like amazon, that they put you back at the end of a waiting list if you change your payment information changes while awaiting a pre-order - as the system technically cancels that pre-order and just places a new order with the new credit card information. When I had this issue with amazon before, I was told there's no way for the employees to put my pre-order back to it's original place in the waiting list.
So, my question, before I call the Apple Hotline and enquire to change my payment information:
Any experience how Apple handles a change of payment information after a pre-order has been placed?
Many thanks!