Prefer humans? Give this a try.

[Deepdale]

The majority of people nowadays are required to deal at least occasionally with an IVR (Interactive Voice Response) system when trying to contact various business and government agencies, and many of us have had our last nerve ending frazzled before hanging up in frustration. Paul English provides steps which should enable you to speak with a person and bypass the IVR. Be sure to click on Paul’s info page and the other tabs for some very helpful info.

In the hope of alleviating some of that torment, I would ask you to check out the following website: www.paulenglish.com/ivr/

 

[liketom]

Shame they are USA only , but very usefull for our US members


any one have UK/Europe numbers like these ?

 

[MongoTheGeek]

i dealt with one last night. It was so tempting to try and engage it in phone sex.

 

[Blue Velvet]

It's often 0 for many services like this in the UK.

If I'm at home using something like this and want to speak to a person, I normally just put the speaker on the phone on and wait, not responding to any of the instructions. 9 times out of 10 you'll get switched to an operator.

Mind you, I also like the automated services for paying certain bills by debit card. It's fast and I get a small kick out of some of the robot voices reading your details back to you.

 

[plinden]

Some years ago, I worked briefly (for a period of about six months) with coding IVR systems, and we always used "0" (albeit as a hidden option) for directing to a human.

However, that was a requirement of our customer (I only worked for one during that time) so isn't necessarily always available.

 

[FoxyKaye]

Wow - this is great. Thanks for posting the linky.

 

[Apple]

Next time I need to fix my digital cable this will help. It breaks like every month and the stupid machine always goes crazy on me.

 

[rdowns]

I posted this on 11/23 and got no replies. No one loves me.


https://forums.macrumors.com/threads/163328/

 

[maestro55]

Neat list, I don't have to deal with that many companies (as I am only 17) but the fiew I have had to deal with, something like this would be nice to use at times.

 

[ibook30]

Super Cool !
This will save me some time!

 

[SilentPanda]

And here I thought you were going to link to Hufu... phew!

 

[w_parietti22]

I posted this on 11/23 and got no replies. No one loves me.


https://forums.macrumors.com/threads/163328/

Yes, we all meet up and say how much we HATE rdowns. Ever wonder why know one responds to your posts? haha

Maybe it was becuase Thanksgiving was coming up... and no one was here... or that your title wasnt as good... or maybe its just that everyone hates you.

Anyway... cool list. Thanks.

 

[Deepdale]

I posted this on 11/23 and got no replies. No one loves me.

I never noticed when you did that back on 11-23. It can be a very helpful and handy item and I gladly give you credit for having posted it as a reference guide for all members.

 

[Nermal]

I posted this on 11/23 and got no replies. No one loves me.

I remember seeing that
However, since I'm not in the US, it didn't really apply to me so I didn't say anything.

 

[rdowns]

Yes, we all meet up and say how much we HATE rdowns.

Awesome, I wouldn't have it any other way.