On a HP mini notebook running WIN 7, my granddaughter bought a couple dozen TV shows thru the iTunes store, in addition to some movies. This machine is 3 months old & has 250 GB hard drive & 1 GB RAM. After spending a full day downloading all this stuff it turns out the movies play OK but the shows have a jerky quality while playing, slowing down then playing normally, almost like the stream is buffering. HP customer service passed the prob onto Apple when I contacted them. I've upgraded iTunes to the latest version, checked the drivers, & went to the genius bar with no luck. The kid behind the bar suggested the machine was the prob because it doesn't have a dedicated video card, but I don't know why the movies would play OK if that was the issue. He just stared blankly at his watch when I mentioned this.
I tried using the VLC media player but no picture or sound came onto the screen even though the file was playing. The TV shows that won't play have a .m4v extension. So I'm wondering if anyone has an idea about how to get these shows to play smoothly. Also, since this is a Windows OS, do you think there might be a program that could convert the .m4v files to Win media files, & maybe that would work? Thanks.
I tried using the VLC media player but no picture or sound came onto the screen even though the file was playing. The TV shows that won't play have a .m4v extension. So I'm wondering if anyone has an idea about how to get these shows to play smoothly. Also, since this is a Windows OS, do you think there might be a program that could convert the .m4v files to Win media files, & maybe that would work? Thanks.