Hi everyone,
I live in London, and I am iPhone 4 user on network 3.
here is my story, I hope This will help other users with this problem.
I waited for iOs 5 for months like everybody. I never did jailbreak and I do not have a developer account.
Last week, I started the update process on my Mac and when it is finished, it gave me an error.
And I faced a screen like this on iTunes !
Pic : http://cl.ly/3t2l46201S0H1x3B063l
So it says my phone does not support the sim card. It did not allow me to do anything, because it was showing 'no service'.
I tried to downgrade and the same screen again.
I did re-insert the sim , and again, the problem was there.
I took my genius appointment in covent garden store and They saw the problem and changed my phone. I immediately did update then back up. iOs5 was working excellent.
However, Last night I decided to do Reset and iPhone started to do Restore. Oppss , Same problem. no sim card support.
Today I went to Apple again. They are very very helpful I must say.
They changed my phone again
and what we realised there when you do Restore or Update, same problem occurs. Somehow my network 3 is not allowing to do ios5 update. or opposite. They couldn't know the problem. They emailed to US centre and he said the problem will be solved in 48 hours. Hopefully.
I wrote my story because I saw some other people with the same problem at Genius bar, so I am saying only replacing phone will solve your problem. When you get a new phone , Do 'set as a new phone' until the problem will be solved. Then you can do back up and updates. Because if you do back up or update immediately, it will do restore , the same error will appear.
Btw, I called 3, there is nothing wrong with my service or sim, we even tried with some other 3 sim cards at Apple store.
Thanks
I live in London, and I am iPhone 4 user on network 3.
here is my story, I hope This will help other users with this problem.
I waited for iOs 5 for months like everybody. I never did jailbreak and I do not have a developer account.
Last week, I started the update process on my Mac and when it is finished, it gave me an error.
And I faced a screen like this on iTunes !
Pic : http://cl.ly/3t2l46201S0H1x3B063l
So it says my phone does not support the sim card. It did not allow me to do anything, because it was showing 'no service'.
I tried to downgrade and the same screen again.
I did re-insert the sim , and again, the problem was there.
I took my genius appointment in covent garden store and They saw the problem and changed my phone. I immediately did update then back up. iOs5 was working excellent.
However, Last night I decided to do Reset and iPhone started to do Restore. Oppss , Same problem. no sim card support.
Today I went to Apple again. They are very very helpful I must say.
They changed my phone again
and what we realised there when you do Restore or Update, same problem occurs. Somehow my network 3 is not allowing to do ios5 update. or opposite. They couldn't know the problem. They emailed to US centre and he said the problem will be solved in 48 hours. Hopefully.I wrote my story because I saw some other people with the same problem at Genius bar, so I am saying only replacing phone will solve your problem. When you get a new phone , Do 'set as a new phone' until the problem will be solved. Then you can do back up and updates. Because if you do back up or update immediately, it will do restore , the same error will appear.
Btw, I called 3, there is nothing wrong with my service or sim, we even tried with some other 3 sim cards at Apple store.
Thanks