Problem upgrading Yosemite

[evilmindita]

Hi everybody i have a few problem with a mac air 2011. I have tried several time to upgrade Yosemite to El Capitan/Sierra/High Sierra with no luck, everytime i tried the installer crash. I tried to upgrade from os and from usb (I created the bootable usb from windows and from mac os). I attached you the log report of High Sierra. Please could you suggest me a solution this laptop is driving me mad.

 

[tensixturtle]

I am not sure what error message you get, but can you try setting your system clock backwards through the Terminal? Maybe to sometime around 2016? e.g. "date 0712122318" sets it to July 12 2018 at 12:23. In the past, this has caused the installer to not work because the installer is not signed anymore.

 

[Bodhitree]

It seems to have crashed with a bad bus access while in the language chooser. Something to do with a dispatch queue trying to use a file system classifier. I don’t really know enough about these logs, but are you trying to run in a non-English language (looks like Italian in the log)? You might want to try running in English. Another thing I’d try is checking the drive for faults, because it could be file system related.

 

[DeltaMac]

2011 MBAir storage flash memory is not soldered, and can be replaced with an SATA m.2 card, and that needs an adapter such as this one
SATA m.2 cards are not hard to find - https://www.amazon.com/Blue-NAND-500GB-SSD-WDS500G2B0B/dp/B073SBX6TY

 

[evilmindita]

So i cannot solve it without adding new hardware?

Thank you for your answers, i tried already to change date but no luck. I can't select the language.

 

[tensixturtle]

Can you try this to change the language?

 

[evilmindita]

Alright I tried change language but that isn't the problem because the installer crashed again.

 

[tensixturtle]

Does your MacBook Air support Internet Recovery? (command-option-R at startup) Alternatively, can you back up data and do a clean install?

 

[Bodhitree]

The installer crashed in the same place under the same circumstances. It seems to be using the system migration package. From the log you can see it’s running checks to see if the installer volume is valid and if the recovery volume is valid, but not the target volume. In the crash report, it seems to be attempting to move a block of memory associated with calculating the total set of files it can migrate from the previous system.

That suggests to me the version of Yosemite you have installed may be corrupted in some way, you could try two things: run disk utility to check the files, or deleting Yosemite and reinstalling from Recovery Mode.

 

[MBAir2010]

i have a younger model and 106turtle is correct
use internet recovery and start fresh from Snow Leopard (or Lion)
also a time machine back up will reinstall any OS.
you MacBook cam with a USB drive as well that is white and will also reboot you MacBook air 2011

i hope this helped and keep us informed!

 

[evilmindita]

Thank you for your support, very appreciated. I tried to reinstall it from recovery mode but I get the same crash error. The time machine is giving me errors and the latest backup is from 2100 days ago. I managed to do a backup but with carbon cloner.

i have a younger model and 106turtle is correct
use internet recovery and start fresh from Snow Leopard (or Lion)
also a time machine back up will reinstall any OS.
you MacBook cam with a USB drive as well that is white and will also reboot you MacBook air 2011

i hope this helped and keep us informed!

Sorry, I do not understand much of your message, please could you be more clear 😅

The installer crashed in the same place under the same circumstances. It seems to be using the system migration package. From the log you can see it’s running checks to see if the installer volume is valid and if the recovery volume is valid, but not the target volume. In the crash report, it seems to be attempting to move a block of memory associated with calculating the total set of files it can migrate from the previous system.

That suggests to me the version of Yosemite you have installed may be corrupted in some way, you could try two things: run disk utility to check the files, or deleting Yosemite and reinstalling from Recovery Mode.

I already run disk utility before trying to reinstall it and seems to be fine.

About erasing the disk and starting from fresh I'm concerned to don't be able to reinstall any os since I have so many troubles.

 

[Bodhitree]

Maybe it’s time to contact Apple Support? A friend of mine had issues reinstalling an os on his secondhand MacBook Pro from 2012 and they were happy to help him, they even remoted into his machine and did the upgrade for him. Now that’s service.

 

[Bodhitree]

That said, the other thing you could try is to do a clean install (without migration), if I read the crash log correctly it should mean you’ll avoid the crash.

 

[MBAir2010]

evilmindita​

start MacBook air 2011
wait for chime
press "option" key
wait
then the spinning globe will guide the macbook air and give you 4 options.
let us know if this works or the MacBook got that far.

 

[evilmindita]

evilmindita​

start MacBook air 2011
wait for chime
press "option" key
wait
then the spinning globe will guide the macbook air and give you 4 options.
let us know if this works or the MacBook got that far.

Well with the option key I can only select which disk to select instead with cmd + r I can see 4 options: restore from time machine, reinstall os etc..

That said, the other thing you could try is to do a clean install (without migration), if I read the crash log correctly it should mean you’ll avoid the crash.

Thank you for your suggestion tomorrow i will try to contact support but if you have any idea please keep posting 😅
😁

 

[MBAir2010]

Well with the option key I can only select which disk to select instead with cmd + r I can see 4 options: restore from time machine, reinstall os etc..

good, that is what you want, just restore from what ever you need, i suggest time machine.