Problem w/Messages in iCloud

[The_Auryn]

I delete messages on my iPhone and iMac as soon as I read them (I like to have a clean inbox). However, when I go into iCloud on my phone, it says I have 1,763 messages (32 MB) saved to iCloud (see attached). When I open messages on my phone and desktop, it says I have none. I tried turning off Messages in iCloud. It said messages would be erased and downloaded. Upon turning Messages in iCloud back on, I still have 1,763 messages there. When going to iCloud.com, there's no option to look at messages stored in the cloud. Anybody know a way I can get rid of these messages in iCloud? There seems to be a bug here. Thanks in advance.

 

[BigBlur]

Deleted messages go into a holding area or trash bin. Are you deleting them from there as well? On iPhone: Edit > Show Recently Deleted; on Mac: View > Recently Deleted.

I tried turning off Messages in iCloud. It said messages would be erased and downloaded. Upon turning Messages in iCloud back on, I still have 1,763 messages there.

Did you tap 'Manage Storage' to turn off and delete them from there? If so, did you wait at least 30 days before turning it back on?

When you 'Turn Off and Delete from iCloud', there's a message that states: "Turn off Messages in iCloud on all your devices. You'll have 30 days to download your messages from iCloud."

You need to wait at least 30 days before they're deleted from iCloud, or else you're just syncing the messages back to your devices when turning it back on.