Sorry if this is the wrong forum to post this in...couldn't find any other area that this would fit though.
anyway...
I just recently downloaded Kung Fu Panda 2 from itunes (i know, who buys movies anymore, right?) and i noticed that when i try to launch iTunes Extras for it that instead of the animated menu loading, i get a menu bar and a blank grey background with no sound.
Was wondering if any one else has experienced this problem? and if there was any way to fix it?
i've been in talks with customer support for a few days now and we're both stumped...i've also tried looking in the content folder of the extras file...but i'm not entirely sure what could be the issue...i've looked into the index.html file but other than copying and pasting the contents...I don't know what to do.
any help would be greatly appreciated!
anyway...
I just recently downloaded Kung Fu Panda 2 from itunes (i know, who buys movies anymore, right?) and i noticed that when i try to launch iTunes Extras for it that instead of the animated menu loading, i get a menu bar and a blank grey background with no sound.
Was wondering if any one else has experienced this problem? and if there was any way to fix it?
i've been in talks with customer support for a few days now and we're both stumped...i've also tried looking in the content folder of the extras file...but i'm not entirely sure what could be the issue...i've looked into the index.html file but other than copying and pasting the contents...I don't know what to do.
any help would be greatly appreciated!