Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

TMG

macrumors newbie
Original poster
Jun 5, 2007
1
0
A few weeks ago I downloaded Jumsoft for the Pages template and paid $39.00. It was a pretty straightforward download. I got a message on my email with the serial number. I was to do the following:
1. Go to this website:
http://www.jumsoft.com/delivery/
2. Enter your name and serial number.
3. Click "Download Now" button and your download
will begin.> each

I did this a dozen times and each time the error message was that I had an incorrect serial number. I tried copying and pasting the serial number exactly as I was given on the email confirmation, and I also tried typing it manually.
Each time, it was an error message.

I emailed jumsoft customer service 3 times, NO RESPONSE.
So now I paid $39 for nothing.

Any suggestions on what I should do? Thanks!
Teresa
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.