Problems installing iWork and ilife

[FortWorthMac]

Hello,

I previously installed a demo of iWork and life but after the trial period uninstalled it. Well I've now bought the licensed copies of each. Upon install and trying to launch iWork or iLife I'm getting prompted for my serial number, and of course the discs do not require a number.

Do i have to call Apple or is this a common, easy fix?

Thanks
David

 

[spinnerlys]

Maybe this can help:

How do you install iWork '09 after trial with a iWork '09 box?

To manually remove an application and all associated files:

1. Launch Finder and search for the app name (hopefully unique, such as Skype)
2. You can narrow the search to specific folders or search your whole Mac
3. Searching "File Name" vs "Contents" usually provides better results.
4. Click the + button below the search term to add criteria
5. Click the "Album" drop-down and select "System files"
6. Click the "Don't include" and change to "include"
7. Sort by name, kind, date, etc. to identify components of the app, such as folders, .plist files, cache files. etc.
8. Delete all files and folders related to the app.
9. Don't empty your Trash until you've determined that everything is working OK, in case you need to restore something you deleted by accident.
10. A reboot might be necessary to completely remove some apps.