Problems with iPod Photo and Windows XP SP2

[sjanus3]

Hi everybody,

I have a brandnew iPod Photo which is already the cause for severe headaches! I installed everything from the original disc (iPod application and iTunes), connecteded my iPod (USB) and everything worked just fine. It showed up in the iTunes list and I transfered some music onto the iPod. I disconnected my iPod and still everything worked fine.

Here's my problem: Now, if I want to rconnect to my computer, for example after a restart, iTunes does not recognize the iPod anymore. The harddrive of the iPod still shows up in the finder, but cannot be accessed anymore.

I tried everything:
- I disabled and removed Norton Utilities and Firewall completely
- I tried to start iPod Updater (without success; it tells me that it cannot install any firmware, since the firmware for this iPod is not the right one (???)
- I restarted my machine
- I reset my iPod (still no changes)
- finally I took my installation CD, made a complete reset and installed the software (except iTunes) again.

And YES: it worked!!! Unfortunately only once! After I transfer my music and have the iPod back to mormal, disconnect it and reconnect it again, it once again does not recognize it anymore.

Please help! What more can I do. What could cause the problem? Any other conflicting software? Some problem wit USB? It drives me crazy. I installed the same iPod on a friend's machine with the same system and everything seems to work fine there. It reads it immediately!

Thanks for your help!!!!

 

[Gee]

Someone on here may be able to help you out. If not, you can also check out the forums over at ipodlounge.com. A quick glance and there seems to be quite a few PC users with exactly the same problem as you. One guy fixed it by buying a powered USB hub rather then use the internal one on his computer, but there might be some other solutions as well. Go take a look...

 

[sjanus3]

Thank you your reply. I'll definitively give it a try with the PC guys as well! There must be a solution...

 

[sjanus3]

Solution found!

I found the solution in the forum at ipodlounge.com:
It has to do with the USB-connection. I connected the ipod with firewire and now it works fine! Thanx again for the link tip.

 

[Gee]

I found the solution in the forum at ipodlounge.com:
It has to do with the USB-connection. I connected the ipod with firewire and now it works fine! Thanx again for the link tip.

No worries!