Hey all. I've got an appointment with the Genius Bar here in the UK to take in my Dad's MacBook Pro. It's a 2.33GHz Core 2 Duo, 2GB 15" model. It's had a bunch of problems, and been in for repair three times. The first time, it stopped charging, and apple had to replace the charger ports. They replaced it fairly quickly, and all was good. Then he discovered the firewire ports and the powered USB ports had stopped working, so I took it back in for repair and they replaced the DC/IO board and it was fine. However, later on the FireWire ports stopped recognising devices intermittently, but a lot, like two or three out of every five devices plugged in wouldn't show up. They replaced the logic board, which fixed that.
Fast forward to more recently, and a problem it had very rarely is now happening all the time. My dad puts it to sleep (and it's definitely asleep, not just thinking about going to sleep), puts it in his bag, and when he gets home discovers that the fans are on full blast and it's so hot it's difficult to hold onto. There's a helluva long list here of people with a similar problem (http://discussions.apple.com/thread.jspa?threadID=636696), which seems to line up with it needing a new lid assembly and logic board. Even though it's already had one logic board replacement, they seem to indicate it might well need another one since older ones with problems may be knocking about Apple's inventory. One probably unrelated problem is that it's also never burnt CDs. It can read them, and burn and read DVDs, but anyhoo.
Given all these problems, isn't it far more sensible for Apple economically to replace the unit with a new one? Two logic boards, two previous repairs, an optical drive and a lid assembly plus all the work involved to fit those seem a waste on what may well have been a lemon. Obviously I wouldn't mind if they did all those repairs and it was conclusively fixed, but my Dad depends on this machine as his primary work computer and surrendering it all the time is a bit of a nightmare. Any thoughts? Sorry for the longish thread
Fast forward to more recently, and a problem it had very rarely is now happening all the time. My dad puts it to sleep (and it's definitely asleep, not just thinking about going to sleep), puts it in his bag, and when he gets home discovers that the fans are on full blast and it's so hot it's difficult to hold onto. There's a helluva long list here of people with a similar problem (http://discussions.apple.com/thread.jspa?threadID=636696), which seems to line up with it needing a new lid assembly and logic board. Even though it's already had one logic board replacement, they seem to indicate it might well need another one since older ones with problems may be knocking about Apple's inventory. One probably unrelated problem is that it's also never burnt CDs. It can read them, and burn and read DVDs, but anyhoo.
Given all these problems, isn't it far more sensible for Apple economically to replace the unit with a new one? Two logic boards, two previous repairs, an optical drive and a lid assembly plus all the work involved to fit those seem a waste on what may well have been a lemon. Obviously I wouldn't mind if they did all those repairs and it was conclusively fixed, but my Dad depends on this machine as his primary work computer and surrendering it all the time is a bit of a nightmare. Any thoughts? Sorry for the longish thread