Program Crash

[Hetalia]

Just bought a program off the app store went to open it up and it crashed. Here is the crash log Beware it's very long. What should I do? Contact the company and get a refund? or just delete the program and be out the $7 bucks. Not sure if it was my MBP or the app itself. Any help is appreciated.

Process: Farm Mania [1614]
Path: /Applications/Farm Mania.app/Contents/MacOS/Farm Mania
Identifier: com.realore.farmmania.mac
Version: 1.0.0 (1.0)
App Item ID: 463251419
App External ID: 4123119
Code Type: X86 (Native)
Parent Process: launchd [149]
User ID: 501

Date/Time: 2013-01-21 20:17:32.704 -0500
OS Version: Mac OS X 10.8.2 (12C3012)
Report Version: 10

Interval Since Last Report: 10057 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 33 sec
Per-App Crashes Since Last Report: -4
Anonymous UUID: 0B577B6C-7267-D200-8FA6-06BD34C02A05

----------

Crashed Thread: 2 com.apple.audio.IOThread.client

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000070fb000

VM Regions Near 0x70fb000:
MALLOC_LARGE 000000000705b000-00000000070fb000 [ 640K] rw-/rwx SM=PRV
-->
MALLOC_TINY 0000000007100000-0000000007200000 [ 1024K] rw-/rwx SM=PRV

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x930f87d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x930f7cb0 mach_msg + 68
2 com.apple.CoreGraphics 0x99726230 _CGSSynchronizeWindowBackingStore + 131
3 com.apple.CoreGraphics 0x996d286d _CGSLockWindow + 3142
4 com.apple.CoreGraphics 0x9991d893 CGSLockWindowRectBits + 358
5 com.apple.CoreGraphics 0x9991da26 CGSLockWindowBits + 60
6 com.apple.QD 0x96b07940 QDPlatformLockPortBits + 161
7 com.apple.QD 0x96b07f30 LockPortBits + 115
8 com.apple.QD 0x96ae0a16 CopyBits + 944
9 com.realore.farmmania.mac 0x00038f21 grFlip() + 218
10 com.realore.farmmania.mac 0x00027f24 Sexy::SexyAppBase_Realore::Quant() + 534
11 com.realore.farmmania.mac 0x00027fa3 GameQuant() + 60
12 com.realore.farmmania.mac 0x00033b97 main + 1008
13 com.realore.farmmania.mac 0x00001f29 start + 53

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x930fb9ae kevent + 10
1 libdispatch.dylib 0x97197c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x971977a9 _dispatch_mgr_thread + 53

Thread 2 Crashed:: com.apple.audio.IOThread.client
0 com.realore.farmmania.mac 0x00270776 ov_read + 282
1 com.realore.farmmania.mac 0x0028140b CFileOGG::Read(void*, unsigned int, int) + 67
2 com.realore.farmmania.mac 0x0003bd2c CSoundExt::ReadBuffer(int, int) + 100
3 com.realore.farmmania.mac 0x0003bfb6 CSoundExt::Quant() + 174
4 com.realore.farmmania.mac 0x0003aa51 CGSound_Quant() + 107
5 com.realore.farmmania.mac 0x0002ff46 audioCallback(void*, unsigned long*, AudioTimeStamp const*, unsigned long, unsigned long, AudioBufferList*) + 60
6 com.apple.audio.units.Components 0x70009ae0 AUInputElement:ullInputWithBufferList(unsigned long&, AudioTimeStamp const&, unsigned long, unsigned long, AudioBufferList*) + 202
7 com.apple.audio.units.Components 0x7000a67a AUInputElement:ullInput(unsigned long&, AudioTimeStamp const&, unsigned long, unsigned long) + 116
8 com.apple.audio.units.Components 0x70009cd7 AUInputFormatConverter2::InputProc(OpaqueAudioConverter*, unsigned long*, AudioBufferList*, AudioStreamPacketDescription**, void*) + 155
9 com.apple.audio.toolbox.AudioToolbox 0x9946bff4 AudioConverterChain::CallInputProc(unsigned long) + 492
10 com.apple.audio.toolbox.AudioToolbox 0x9946bcf6 AudioConverterChain::FillBufferFromInputProc(unsigned long*, CABufferList*) + 100
11 com.apple.audio.toolbox.AudioToolbox 0x9944b314 BufferedAudioConverter::GetInputBytes(unsigned long, unsigned long&, CABufferList const*&) + 192
12 com.apple.audio.toolbox.AudioToolbox 0x9942a877 CBRConverter::RenderOutput(CABufferList*, unsigned long, unsigned long&, AudioStreamPacketDescription*) + 93
13 com.apple.audio.toolbox.AudioToolbox 0x9944b162 BufferedAudioConverter::FillBuffer(unsigned long&, AudioBufferList&, AudioStreamPacketDescription*) + 278
14 com.apple.audio.toolbox.AudioToolbox 0x9944b2ef BufferedAudioConverter::GetInputBytes(unsigned long, unsigned long&, CABufferList const*&) + 155
15 com.apple.audio.toolbox.AudioToolbox 0x99477953 Resampler2Wrapper::RenderOutput(CABufferList*, unsigned long, unsigned long&) + 181
16 com.apple.audio.toolbox.AudioToolbox 0x9942eacc SampleRateConverter::RenderOutput(CABufferList*, unsigned long, unsigned long&, AudioStreamPacketDescription*) + 44
17 com.apple.audio.toolbox.AudioToolbox 0x9944b162 BufferedAudioConverter::FillBuffer(unsigned long&, AudioBufferList&, AudioStreamPacketDescription*) + 278
18 com.apple.audio.toolbox.AudioToolbox 0x9946bb41 AudioConverterChain::RenderOutput(CABufferList*, unsigned long, unsigned long&, AudioStreamPacketDescription*) + 113
19 com.apple.audio.toolbox.AudioToolbox 0x9944b162 BufferedAudioConverter::FillBuffer(unsigned long&, AudioBufferList&, AudioStreamPacketDescription*) + 278
20 com.apple.audio.toolbox.AudioToolbox 0x994259b4 AudioConverterFillComplexBuffer + 315
21 com.apple.audio.units.Components 0x70009bc2 AUInputFormatConverter2:ullAndConvertInput(AudioTimeStamp const&, unsigned long&, AudioBufferList&, AudioStreamPacketDescription*, bool&) + 168
22 com.apple.audio.units.Components 0x700096e0 AUConverterBase::RenderBus(unsigned long&, AudioTimeStamp const&, unsigned long, unsigned long) + 640
23 com.apple.audio.units.Components 0x70006f0d AUBase:oRenderBus(unsigned long&, AudioTimeStamp const&, unsigned long, AUOutputElement*, unsigned long, AudioBufferList&) + 117
24 com.apple.audio.units.Components 0x70005461 AUBase:oRender(unsigned long&, AudioTimeStamp const&, unsigned long, unsigned long, AudioBufferList&) + 419
25 com.apple.audio.units.Components 0x7000cf9f AUHAL::AUIOProc(unsigned long, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*) + 2467
26 com.apple.audio.CoreAudio 0x94ee3e8c HALC_ProxyIOContext::IOWorkLoop() + 2878
27 com.apple.audio.CoreAudio 0x94ee32a1 HALC_ProxyIOContext::IOThreadEntry(void*) + 145
28 com.apple.audio.CoreAudio 0x94eed26a ___ZN19HALC_ProxyIOContextC2Emj_block_invoke_0 + 20
29 com.apple.audio.CoreAudio 0x94ee31c3 HALB_IOThread::Entry(void*) + 69
30 libsystem_c.dylib 0x9a435557 _pthread_start + 344
31 libsystem_c.dylib 0x9a41fcee thread_start + 34

Thread 3:
0 libsystem_kernel.dylib 0x930fb0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9a43804c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9a437e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9a41fcca start_wqthread + 30

Thread 4:
0 libsystem_kernel.dylib 0x930fb0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9a43804c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9a437e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9a41fcca start_wqthread + 30

Thread 2 crashed with X86 Thread State (32-bit):
eax: 0x00007404 ebx: 0xfffff404 ecx: 0x00000000 edx: 0xfffff404
edi: 0x000000c0 esi: 0x070fb000 ebp: 0xb0288698 esp: 0xb0288640
ss: 0x00000023 efl: 0x00010282 eip: 0x00270776 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x070fb000
Logical CPU: 0

 

[duervo]

Possible problem reading an OGG sound file off your hard drive. (Look at the stack trace for Thread2. That's the thread that crashed.)

Try reinstalling the game, or a repair permissions/repair disk in Disk Utility (possibly followed by reinstalling the game).

 

[Hetalia]

Possible problem reading an OGG sound file off your hard drive. (Look at the stack trace for Thread2. That's the thread that crashed.)

Try reinstalling the game, or a repair permissions/repair disk in Disk Utility (possibly followed by reinstalling the game).

I reinstalled the game and the same thing happened. How do you repair permission in Disk Utility? And where is Disk Utility? LOL sorry I'm new to this. Thank you for the help though.

 

[duervo]

Open finder, then Applications->Utilities->Disk Utility.

Click on "Macintosh HD", and then click on the "Repair Disk Permissions" button down on the right a bit, then try running the game again.

If that doesn't fix it, then it could be a problem with the app (bad OGG file in their download package being downloaded from the App Store, or an actual bug, for example) or your hard drive might be showing early signs of failure (worst case.)

You can rule out the hard drive by rebooting your system into its onboard diagnostics, and running all the tests (it will take a while.) Instructions for doing that are here: http://support.apple.com/kb/HT1509

 

[Hetalia]

Open finder, then Applications->Utilities->Disk Utility.

Click on "Macintosh HD", and then click on the "Repair Disk Permissions" button down on the right a bit, then try running the game again.

If that doesn't fix it, then it could be a problem with the app (bad OGG file in their download package being downloaded from the App Store, or an actual bug, for example) or your hard drive might be showing early signs of failure (worst case.)

You can rule out the hard drive by rebooting your system into its onboard diagnostics, and running all the tests (it will take a while.) Instructions for doing that are here: http://support.apple.com/kb/HT1509

I hope it's not my hard drive this MB is not even a month old yet.

 

[robvas]

I hope it's not my hard drive this MB is not even a month old yet.

I'd be 99% sure it's a bug in the program.

 

[Hetalia]

I'd be 99% sure it's a bug in the program.

That's what I'm thinking too. I did the test and there no problems. Everything checked out fine. I'm going to contact the app maker and ask for refund or at least a fix or something.