Program Hogging 100% CPU - Can't Find It

[GeekPlaya]

Whenever I plug in a keyboard and a mouse to my Macbook, it locks the cursor in the upper left corner.

Doing some debugging, I used Activity Monitor to locate the culprit responsible for this whole ordeal. Turns out it's something called "ControllerMate Helper", which when plugged in causes a CPU leak until a restart is required. You cannot force quit it.

I looked under my Library folder, but could not find it where it was supposed to be.

How can I locate this? The search tool and spotlight are failing me.

Is there a way to locate it from Activity Monitor?

Thanks in advance,
Gray

 

[simsaladimbamba]

Have you tried searching for System Files as shown here?

Best way to FULLY DELETE a program​

 

[GeekPlaya]

Have you tried searching for System Files as shown here?

Best way to FULLY DELETE a program​

I still can't find it... I believe it may not be named ControllerMate Helper as a file...

Still no way to locate from within Activity Monitor?

 

[GGJstudios]

I still can't find it... I believe it may not be named ControllerMate Helper as a file...

Still no way to locate from within Activity Monitor?

Complete steps 1-7 of the instructions in that link, then take a screen shot of your Finder window and post it.

 

[GeekPlaya]

Okay, now it is apparently something called "UserEventAgent." I successfully uninstalled the ControllerMate Helper.

When I plug in the keyboard, "UserEventAgent" rockets up to 99.8% CPU usage, making my cursor jump about... (and still locking my mouse in the upper left)

 

[GGJstudios]

Okay, now it is apparently something called "UserEventAgent." I successfully uninstalled the ControllerMate Helper.

When I plug in the keyboard, "UserEventAgent" rockets up to 99.8% CPU usage, making my cursor jump about... (and still locking my mouse in the upper left)

It sounds like you're not using an Apple keyboard and the keyboard needs a driver. What kind of keyboard is it?

 

[Ccrew]

Sounds like a third party mouse/keyboard with a missing or bad driver.

http://www.orderedbytes.com/controllermate/

 

[GeekPlaya]

It sounds like you're not using an Apple keyboard and the keyboard needs a driver. What kind of keyboard is it?

I fixed the CPU 100% hog by removing a plugin in the UserEventPlugins folder, called "AppleHIDMouseAgent.plugin"... didn't seem to cause any problems.

Now that the CPU leak is done, the cursor still locks up in the upper left corner with still just the keyboard plugged in.

It's a Microsoft Keyboard with Finger Print Reader..

 

[Ccrew]

Find another keyboard/mouse. All HID devices are not equal.

 

[GeekPlaya]

Find another keyboard/mouse. All HID devices are not equal.

:-( There really isn't a work around for this?

 

[GGJstudios]

:-( There really isn't a work around for this?

Apparently not, as there is no Mac driver for that device.

http://www.microsoft.com/hardware/en-us/d/keyboard-with-fingerprint-reader

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