Proof of Laptop ownership?

[Iceman96]

Hi all, not sure if I'm posting this in the wrong place so apologies in advance if so, but here goes.

I own a 2006 apple MacBook Pro 17", my daughter damaged it quite badly recently. It was insured as a specific item under my contents, but I'm having massive issues claiming, the insurance company are doing EVERYTHING to get out of it. The lid/screen snapped off on the bezel, completely detaching, insurance claimed it was wear and tear, that the hinges had ceased! - they hadn't. I took it to two apple shops for reports saying hinges are fine, now the latest is they are questioning ownership. They sent me a mandate to sign so they can get info from apple on the laptop, presumably by the serial number. Trouble is I don't think I ever registerd it! I logged onto my apple Id and there's nothing under registerd products! Will apple hold info on there servers with who sets up admin accounts? I remember taking it in for warranty work in 2007, would that be on there?
Any ideas would be massively appreciated!

Chris

 

[simsaladimbamba]

Do you still have the receipt?
If not, sometimes stores keep them digitally and you can get a reprint via stating the serial number, I had to do it once when my MBP was stolen and I could not find the original receipt.
But then again, 2006 or even 2007 is a long time to have the store you bought it from still have that receipt, though they probably have to keep for several years due to some laws.

 

[Krazy Bill]

It was insured as a specific item under my contents, but I'm having massive issues claiming, the insurance company are doing EVERYTHING to get out of it.

If you read the terms of your content agreement, every item requires proof of ownership - this is nothing new. Otherwise people would be claiming damages for everybody's else's stuff.

And I'm not sure how much reimbursement you will get from such an old laptop anyway. The repairs would by far exceed what it is worth. (Again, that is probably in your agreement).

 

[old-wiz]

Sometimes the insurance will only cover up to the current market value of an item. A 2006 MacBook is worth ???

 

[leman]

I don't see how its even possible to prove that something belongs to you... A receipt is by no means a proof because you could have re-sold or gifted it in the meantime. A written declaration along the lines 'yes, I hereby declare that the laptop with serial number blablabla is in my ownership' should be more then sufficient.