Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

PSA: Verizon AW connection solution

K

Kierkegaarden

Cancelled
Original poster
Dec 13, 2018
2,424
4,138
I wanted to share an experience that might save time and frustration for others.

My mom upgraded to an AW7 with cellular service through Verizon. She was on the phone for hours with Verizon and Apple. Verizon kept saying it was a problem with the Watch, but the Watch was working perfectly.

Here is what caused the problem — the Verizon rep deactivated the old Watch but not the old eSIM. Why something as basic as this was missed by Verizon is beyond me, but hopefully this helps others in the same situation.
 
  • Like
Reactions: happy orchard and UnjustifiedBot
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back