Purchased 2 iPhone 5, only one will update over wifi?

[Iphone4sinwhite]

I purchased a Sprint 16gb iPhone 5 for my wife and mother in law. We set up a new Apple ID for my mother in law and she was able to update her software over wifi. My wife had an Apple ID from many years back; her phone won't let her software update over wifi; she must do so using iTunes. Is there are reason for this?

 

[dave420]

I purchased a Sprint 16gb iPhone 5 for my wife and mother in law. We set up a new Apple ID for my mother in law and she was able to update her software over wifi. My wife had an Apple ID from many years back; her phone won't let her software update over wifi; she must do so using iTunes. Is there are reason for this?

I am having the same issue with an iPhone 5 purchased on launch day. I think the older versions had a bug that wouldn't allow updates over WiFi. There is a fix for this issue mentioned in the release notes for 5.0.1, but you need to use a computer to update to that version if you are unable to do it over WiFi.

 

[Jordan921]

Hmm that's very weird. What phone was your wife using before the 5?

 

[fhqiihcy]

mybe your ios 6 have problem!
i suggest u recover all infomation in factory set!

 

[cheezeit]

I remember having to download a file to get it to update ota at first

 

[mattroman246]

have you tried this?

Plug the device that wont sync over wifi in, double click it under your devices, scroll down and make sure "sync with this iphone over wi-fi" is checked, then click apply.

****, completely misread this. my bad shame on me