iPhone 12 Pro Quality issues iPhone 12 Pro

[brokenpc]

Hi,

yesterday I got to get my new iPhone 12 Pro and was really disappointed about the quality delivered, one device had a mark under the back glass, I returned it and got another one which has shown a similar issue on the display.
I want to give it another try but before I would like to know if somebody got similar spots and I am just overreacting. My old iPhone 11 Pro does not have such issues at all, checked it yesterday against the new one.

I know that some people will immediately say that this is normal, I for myself demand a perfect device right out of the package for this amount of money.

Kind regards,

brokenpc

 

[LFC2020]

Unfortunately these things do happen, apple is pumping out millions of iPhones in a short period of time, bound to be some defects along the way, rotten luck you had it happen twice, hopefully it‘s third time lucky. 🧐📱

 

[TheYayAreaLiving 🎗️]

So, sorry! That is very unfortunate. I would return it and try to see if the next one is in pristine condition :/.

 

[brokenpc]

I opted for a pacific blue today, we'll see If something happens by my own fault, like a scratch, dent or whatever, then I live with it, but when it comes out of the box with spots under the glass it's a bit annoying
The 11 Pro will move along to my wife who has an X right now

 

[LFC2020]

I opted for a pacific blue today

Nice colour choice 👌

 

[Spudlicious]

I've never had an Apple product fail to be perfect out of the box, never had one go wrong either. Luck of the draw?

 

[brokenpc]

Actually my 11 Pro had dents between the glass back and the frame out of the box, after swapping I got a perfectly fine device with no issues whatsoever. Been using it since then 😊

 

[ericwn]

Hi,

yesterday I got to get my new iPhone 12 Pro and was really disappointed about the quality delivered, one device had a mark under the back glass, I returned it and got another one which has shown a similar issue on the display.
I want to give it another try but before I would like to know if somebody got similar spots and I am just overreacting. My old iPhone 11 Pro does not have such issues at all, checked it yesterday against the new one.

I know that some people will immediately say that this is normal, I for myself demand a perfect device right out of the package for this amount of money.

Kind regards,

brokenpc

Once you see a fault you cannot unsee it. You do you and return the device. It has to work for you not for some other macrumors forum member. Best success with the replacement.

 

[ericwn]

I've never had an Apple product fail to be perfect out of the box, never had one go wrong either. Luck of the draw?

Could be!

 

[FunkiFuriaku]

Hi,

yesterday I got to get my new iPhone 12 Pro and was really disappointed about the quality delivered, one device had a mark under the back glass, I returned it and got another one which has shown a similar issue on the display.
I want to give it another try but before I would like to know if somebody got similar spots and I am just overreacting. My old iPhone 11 Pro does not have such issues at all, checked it yesterday against the new one.

I know that some people will immediately say that this is normal, I for myself demand a perfect device right out of the package for this amount of money.

Kind regards,

brokenpc

Getting it replaced will not fix the issue you could either get a way worse unit or the same type of unit, mine didn't came perfect neither. It's a rushed and mass produced product.

 

[now i see it]

Gotta remember that iPhones are built by young bored overworked temporary Chinese workers who pound these things out by the millions — FAST—

 

[MaxGolden12]

My regular 12 was perfect out of the box the first time. However, I had various screen and other quality issues with the current iPad Pros out of the box and had to exchange them a few times to get a good one. QC definitely seems to be a lottery with Apple products.