Even if I call i'm not sure how they will be able to help me. The thing is some area of the touch (some key of the ipod keyboard) don't always work. I forgot to said when i ordered my box to sent back the ipod to apple that it doesn't occur all the time. For some reason sometimes they work and sometimes they don't. Later it did not, then i turned off the ipod and then back on few hours later and the problem was gone. Then I did a reset of the settings an the problem came back etc. I tried many restore etc so I assume that the issue come from the iPod and not the software. My concern is that if i sent back my ipod and that at this very moment they can't repro the issue, they'll sent it back to me and i'll still have my bad ipod
