Good morning. I set up my new iPhone 15 Pro Max this past Friday by doing a simple transfer from my iPhone 13 Pro Max. It was the first time I had ever done it in this manner. The transfer seemed to go smoothly and after completion I turned off Find My and removed the 13 PM from my iCloud account. However, I then get a popup on my new phone that it needed to be updated to 17.02. Once I did that, it forced me to go through the entire set up process again. I then logged back into my iCloud account on my 13 PM and went through the transfer process again. I believed everything was fine.
Everything seemed to be going well with my 15 PM (phone number was activated, the phone apps and settings were all transferred appropriately, etc.). However, I now get a message that I cannot back up the new 15 PM to iCloud as there is not enough space. This confuses me as it shows that I only have 3.3 GB used (out of 5). But when I check the settings under iCloud, it shows that there is a 1.1 GB back up for my 13 PM! So I’m wondering if it is still retaining all the information from the older phone and thus is trying to duplicate both phones on the iCloud account. I’m a little hesitant to turn off and delete the 13 PM backup through the iCloud settings as I am concerned that that will wipe out everything on both phones.
I’m sure I experienced user error somewhere along the line and I’m hoping someone could help me decipher what’s going on.
Thanks.
Everything seemed to be going well with my 15 PM (phone number was activated, the phone apps and settings were all transferred appropriately, etc.). However, I now get a message that I cannot back up the new 15 PM to iCloud as there is not enough space. This confuses me as it shows that I only have 3.3 GB used (out of 5). But when I check the settings under iCloud, it shows that there is a 1.1 GB back up for my 13 PM! So I’m wondering if it is still retaining all the information from the older phone and thus is trying to duplicate both phones on the iCloud account. I’m a little hesitant to turn off and delete the 13 PM backup through the iCloud settings as I am concerned that that will wipe out everything on both phones.
I’m sure I experienced user error somewhere along the line and I’m hoping someone could help me decipher what’s going on.
Thanks.