iPhone 13 Pro Question about joining IUP

[AudiA10]

I’m looking to upgrade to a 13 Pro and join the iPhone Upgrade Program as well. Sorry if this was asked before, i can’t find any info. My question is can I trade in my 12 Pro to get the new one while starting the program. I see the trade in option when just ordering one, but when signing up for the program there’s no trade in option.

 

[applesith]

I recently spoke with apple support about this because I am in a similar situation of wanting to join the IUP and trade in my non IUP iPhone that I own outright. I was told you sign up for IUP as usual and pay the regular quoted rate. You can bring your old phone to apple store and they will issue a credit to your credit card for the trade in value. You cannot apply that as a down payment to reduce your monthly IUP bill.

i personally will go to the apple store and do the trade in in person bc i have had a bad experience with mailing in a device and the service center lying about condition and reducing my payment. Just my opinion for that. I do not know how it works if you mail your phone to apple for the credit to your card vs a gift card.

 

[AudiA10]

I recently spoke with apple support about this because I am in a similar situation of wanting to join the IUP and trade in my non IUP iPhone that I own outright. I was told you sign up for IUP as usual and pay the regular quoted rate. You can bring your old phone to apple store and they will issue a credit to your credit card for the trade in value. You cannot apply that as a down payment to reduce your monthly IUP bill.

i personally will go to the apple store and do the trade in in person bc i have had a bad experience with mailing in a device and the service center lying about condition and reducing my payment. Just my opinion for that. I do not know how it works if you mail your phone to apple for the credit to your card vs a gift card.

Oh perfect good to know, thank you for your response!