So if you order your macbook online, you have 14 days no questions asked for return. Does Apple provide a prepaid return label? If not, how much does it cost to ship back a 15'' macbook pro? (Assuming within the USA)
If you want to return your item, you have to call Apple. They submit your request into their system and subsequently you're contacted by some postal service company to agree upon a date and time at which they can pickup the item. It won't cost you anything, just make sure you get a receipt from the guy that picks up your item.
Nope, I'm 100% sure they pay for it.
I just called them, as I ordered a 21.5 iMac and at the last second decided I wanted to 27".
They offered to ship it back for free, but I figured i'll just use it and deal with it to the next iMac refresh.