Question on sending MBP to Apple service center

[Senate97]

I understand that the new mbp flash storage is built into the laptop. Therefore it is not replaceable.

As our data such as saved password and confidential emails are stored in there.

Wouldn't the support engineers at the service center be able to access those data?

Is there any way to prevent them from accessing it?

 

[B...]

I understand that the new mbp flash storage is built into the laptop. Therefore it is not replaceable.

As our data such as saved password and confidential emails are stored in there.

Wouldn't the support engineers at the service center be able to access those data?

Is there any way to prevent them from accessing it?

No, flash storage is able to be taken out. However, it is not easily replaced with a new drive since it is a new blade-shaped kind which only has replacement drives from OWC. As such, you can take it out.

 

[thejadedmonkey]

If you have confidential information on your laptop, I would wipe it before sending it in. There's nothing to stop someone from copying your data.

 

[justperry]

I understand that the new mbp flash storage is built into the laptop. Therefore it is not replaceable.

As our data such as saved password and confidential emails are stored in there.

Wouldn't the support engineers at the service center be able to access those data?

Is there any way to prevent them from accessing it?

If you set up your Mac to not auto login they can't access anything without password as long as you use FileVault 2, and, if you bring it in for service they will start from an external OS so they won't even login into the internal.

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If you have confidential information on your laptop, I would wipe it before sending it in. There's nothing to stop someone from copying your data.

Not if fileVault 2 is on!