Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Sweedums

macrumors newbie
Original poster
Feb 28, 2008
17
0
Calgary, Alberta, Canada
I've had my IMAC for 6 months or so. I can't seem to navigate it very well but am coming along. I have not been able to open any video emails from the get go, so I tried to figure it out on my own. I realized that the Quicktime Pro player did not come with my computer, so I bought it online. It took the registration code, but what to do from there? I tried opening another email and it still doesn't work. What do I need to do?
 
I second the Perian install. It's like a swiss army knife for video playing... it supports pretty much any video and audio format.

Wait... I think it calls itself the swiss army knife... weird.
 
Your problem has nothing to do with quicktime pro, I'm sorry to say, but you probably wasted your money there. The problem is the format of the videos. If you get a program (available for free) such as Perian and/or VLC you will be able to play more formats than those supported by Quicktime.
 
I was afraid I wasted my money there. I did download the free quicktime player, but after I did, it said it was not compatible with my computer. Arrgh! Ok, so where do I find the Perian player?
 
I've had my IMAC for 6 months or so. I can't seem to navigate it very well but am coming along. I have not been able to open any video emails from the get go, so I tried to figure it out on my own. I realized that the Quicktime Pro player did not come with my computer, so I bought it online. It took the registration code, but what to do from there? I tried opening another email and it still doesn't work. What do I need to do?

You are either getting WMVs or AVIs in those videos. Install Flip4Mac, Perian, and VLC, and it should work.

TEG
 
You just download and install Perian, it will go automatically after you open the install. It will add components to Quicktime so that Quicktime can play more video formats.
 
I see, I have to be extra special to get that priv. Oh well, I may be around for 500 posts since I really do need a lot of help!
(as they all roll their eyes and groan)
 
Very helpful - thanks! It will play slides now, but still not videos. It shoots me into Entourage and then gives me an error message. I am not registered for Entourage; I use Hotmail.
 
Try getting it to open with a specific program by right clicking it and selecting "open with" and then the appropriate program. You can tell it to make the program you select default too, so you don't have to do that each time.
 
Ok, it is set to default. But now I have downloaded and mpe email and it won't open in Quicktime or flip4Mac. It has a Quicktime logo on it but when I go to open it, I am told it is not a movie file. What else can I try?
 
Ok, I got it figured out. The Quicktime is the default, but I have to pick wmv for some. I'm so happy I can finally open those emails. I've got about 6 pages to go!!! Thanks for the help people!
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.