1. We are a very materialistic society. It's sad to see so many people spend their precious free time for hours/days of their life for a cell phone, but some of those people say they don't have enough time to register to vote, donate to charitys, etc, spend quality time with their children/spouse/parents
2. We like to complain. 90% of the posts that have been made to this site in the past 48 hours have all been complaints. Some complaining that they had to wait hours among hours in line. (no one forced them to wait in line) Some complaining about the incompetence of ATT and Apple during this launch. (no one forced them to attempt to buy the phone at launch) Some complaining about the prices of their monthly iPhone bill or the lack of features the iPhone has. (no one is forcing them to buy an iPhone - in fact, there are 100s of other phones available to buy right now)
3. We can be rude. I was standing in line today at AT&T and this tiny 19 year old female ATT employee comes out and announces that they are out of black 16 GB models and only have 1 white 16 model. One guy starts yelling at her because had been waiting there for several hours. He demands to know how many 8 GB models are left in the store and she said that she isn't allowed to give that information. He continues to yell at her and what a waste of time this has been for him. I felt really bad for that employee. Obviously, it wasn't her decision to not disclose their stock numbers. That decision was made by someone up top - probably Apple. I waited in 3 different lines today, but I never raised my voice or disrespected any of the Apple or ATT employees. It's not their fault that lines were slow, activation process was inefficient, or iTunes servers were crashing. And even if it were their fault, it is no reason to treat them poorly. Everyone of us who stood in line yesterday or today (or will be going back tomorrow) did so on their own free will. If we wanted a process that was smooth, fast, and efficient, we would have waited 2 or 3 weeks from now.
4. We feel entitled. I've been reading some of the message board posts and am actually surprised at how childish, angry, and spoiled some people are. Things like "How dare they not tell me that I'm only allowed to buy a maximum of 3 iphones for a Family Plan" or "I'm not going to buy an iPhone because I'm mad at how long this iTunes activation process has taken". Seriously? If the number of phones you can buy, or time you lost waiting for activation, or coming home with a preorder voucher or emptied handed is your biggest problem, then you are very well off. There are people who will never be able to afford a cell phone, let alone have enough money to find food. In a world with death, sickness, war, and poverty, some of you need a reality check and need to rethink your definition of a "bad day".
5. We are stubborn. It was a bad move for Apple to release the 2.0 firmware for iPhone 1.0 , 3G customers, and iPod Touch users all on the same day. But it wasn't the end of the world. When it became public knowledge that the iTunes servers were crashing due to everyone trying to activate their 3G iPhones or upgrade their 1.0 software, the reasonable thing for everyone to do would have been to take a deep breath, go on with your life for a few hours, and then try again. But, a big majority of people just sat at their computers, pluggin in their iphones, getting error messages, unplugging it, and repeating the process over and over and OVER again. These people made the problem go from bad to worse. With everyone constantly trying to get their phones updated/activated ASAP, they changed what could have been a downtime of an hour or two, to an entire day. That's being stubborn. That's either not thinking or not caring about the overall effect of your actions just so you can get instant gratification.
I'm not trying to make fun of anyone or say that I'm better than any of you. I have been checking Apple message boards/news sites every day for about 6 months waiting for the new iPhone. The hype and wait for this product was surreal. A lot of us wanted it to come on June 9th at WWDC, but were told to wait a whole month. I had been wanting one so bad for so long that I had it embedded in my head that FINALLY on July 11th, I could be using my very first iPhone. But after reading some of the blogs about the launch lines, I decided to wait until today. When I arrived at the Apple store and was told it would take 5 hours to get in, I decided that 5 hours of my Saturday was not going to be spent waiting in a line. I cherish my weekends and my free time that much.
Sorry for the very long post. No need to start getting defensive. I was just making some general observations about this whole ordeal.
2. We like to complain. 90% of the posts that have been made to this site in the past 48 hours have all been complaints. Some complaining that they had to wait hours among hours in line. (no one forced them to wait in line) Some complaining about the incompetence of ATT and Apple during this launch. (no one forced them to attempt to buy the phone at launch) Some complaining about the prices of their monthly iPhone bill or the lack of features the iPhone has. (no one is forcing them to buy an iPhone - in fact, there are 100s of other phones available to buy right now)
3. We can be rude. I was standing in line today at AT&T and this tiny 19 year old female ATT employee comes out and announces that they are out of black 16 GB models and only have 1 white 16 model. One guy starts yelling at her because had been waiting there for several hours. He demands to know how many 8 GB models are left in the store and she said that she isn't allowed to give that information. He continues to yell at her and what a waste of time this has been for him. I felt really bad for that employee. Obviously, it wasn't her decision to not disclose their stock numbers. That decision was made by someone up top - probably Apple. I waited in 3 different lines today, but I never raised my voice or disrespected any of the Apple or ATT employees. It's not their fault that lines were slow, activation process was inefficient, or iTunes servers were crashing. And even if it were their fault, it is no reason to treat them poorly. Everyone of us who stood in line yesterday or today (or will be going back tomorrow) did so on their own free will. If we wanted a process that was smooth, fast, and efficient, we would have waited 2 or 3 weeks from now.
4. We feel entitled. I've been reading some of the message board posts and am actually surprised at how childish, angry, and spoiled some people are. Things like "How dare they not tell me that I'm only allowed to buy a maximum of 3 iphones for a Family Plan" or "I'm not going to buy an iPhone because I'm mad at how long this iTunes activation process has taken". Seriously? If the number of phones you can buy, or time you lost waiting for activation, or coming home with a preorder voucher or emptied handed is your biggest problem, then you are very well off. There are people who will never be able to afford a cell phone, let alone have enough money to find food. In a world with death, sickness, war, and poverty, some of you need a reality check and need to rethink your definition of a "bad day".
5. We are stubborn. It was a bad move for Apple to release the 2.0 firmware for iPhone 1.0 , 3G customers, and iPod Touch users all on the same day. But it wasn't the end of the world. When it became public knowledge that the iTunes servers were crashing due to everyone trying to activate their 3G iPhones or upgrade their 1.0 software, the reasonable thing for everyone to do would have been to take a deep breath, go on with your life for a few hours, and then try again. But, a big majority of people just sat at their computers, pluggin in their iphones, getting error messages, unplugging it, and repeating the process over and over and OVER again. These people made the problem go from bad to worse. With everyone constantly trying to get their phones updated/activated ASAP, they changed what could have been a downtime of an hour or two, to an entire day. That's being stubborn. That's either not thinking or not caring about the overall effect of your actions just so you can get instant gratification.
I'm not trying to make fun of anyone or say that I'm better than any of you. I have been checking Apple message boards/news sites every day for about 6 months waiting for the new iPhone. The hype and wait for this product was surreal. A lot of us wanted it to come on June 9th at WWDC, but were told to wait a whole month. I had been wanting one so bad for so long that I had it embedded in my head that FINALLY on July 11th, I could be using my very first iPhone. But after reading some of the blogs about the launch lines, I decided to wait until today. When I arrived at the Apple store and was told it would take 5 hours to get in, I decided that 5 hours of my Saturday was not going to be spent waiting in a line. I cherish my weekends and my free time that much.
Sorry for the very long post. No need to start getting defensive. I was just making some general observations about this whole ordeal.