Good evening all,
Hoping you can help please. My girlfriend has a 2010 white 13" macbook with 250gb hard drive (MacBook13.3, 2.4 ghz, 2X1GB ram, 250gb SD).
She updated to lion OS after getting the computer and had no problems with it until recently.
About 2 weeks ago she was getting notifications to update the OS.
She updated, the installation seemed to go through fine (progress bar was completed), restarted and when loading again - it froze at the grey loading screen. She left it in this state for approximately 30 minutes before forcing shutdown (using the power button) and turning it back on.
This happened a further 2 times with the machine sticking at the loading screen.
She then tried it again but instead of letting it get to the load screen; she went to disk utilities, and to verify the hard drive. The verification went through for a while and then brought up a message saying that the hard drive was damaged and needed to be fixed.
She tried to fix it using disc utilities, but it wouldn't fix it.
The concern at this point was that the data on the drive hasn't been backed up for a while (hard lesson learnt!).
We bought a USB flash drive, partioned it and tried to install the OS onto this (with the thought that we could boot the computer from the drive and copy the data from the MAC HD onto an external drive; then format it and start a fresh).
The OS installed onto the flash drive, but still refused to boot up from the flash drive (coming up with the same grey loading screen issue with the MAC HD).
In a panic using disc utility, my girlfriend went to the MAC HD and clicked erase on it - thinking it would bring up some options of what would be erased or even a warning message of 'this will delete everything, continue?' message.
Instead it didn't bring up any messages and in a split second, disc utility showed the hard drive as empty (having managed to erase 150gb of data in a flash).
Thankfully the security settings on erase were set to their minimum.
Shes since verified the MAC HD using disc utility, which brought up no errors.
She then went to fix, it searched the drive and then went straight through as being complete.
My question is please, is there any way to recover the MAC HD original data and if so - how please?
(Im guessing the hard drive was never faulty, or else it wouldn't have been verified as being OK after the content was erased; and similarly, find it hard to believe that 150gb of data could be erased from a hard drive instantly like that.)
I have the original Boot CD supplied with the machine now; so Im guessing once I have the data back from the MAC HD and on an external drive, I can do a clean install onto the macbook hard drive and should be good to go again?
Many thanks for any help,
Luke
Hoping you can help please. My girlfriend has a 2010 white 13" macbook with 250gb hard drive (MacBook13.3, 2.4 ghz, 2X1GB ram, 250gb SD).
She updated to lion OS after getting the computer and had no problems with it until recently.
About 2 weeks ago she was getting notifications to update the OS.
She updated, the installation seemed to go through fine (progress bar was completed), restarted and when loading again - it froze at the grey loading screen. She left it in this state for approximately 30 minutes before forcing shutdown (using the power button) and turning it back on.
This happened a further 2 times with the machine sticking at the loading screen.
She then tried it again but instead of letting it get to the load screen; she went to disk utilities, and to verify the hard drive. The verification went through for a while and then brought up a message saying that the hard drive was damaged and needed to be fixed.
She tried to fix it using disc utilities, but it wouldn't fix it.
The concern at this point was that the data on the drive hasn't been backed up for a while (hard lesson learnt!).
We bought a USB flash drive, partioned it and tried to install the OS onto this (with the thought that we could boot the computer from the drive and copy the data from the MAC HD onto an external drive; then format it and start a fresh).
The OS installed onto the flash drive, but still refused to boot up from the flash drive (coming up with the same grey loading screen issue with the MAC HD).
In a panic using disc utility, my girlfriend went to the MAC HD and clicked erase on it - thinking it would bring up some options of what would be erased or even a warning message of 'this will delete everything, continue?' message.
Instead it didn't bring up any messages and in a split second, disc utility showed the hard drive as empty (having managed to erase 150gb of data in a flash).
Thankfully the security settings on erase were set to their minimum.
Shes since verified the MAC HD using disc utility, which brought up no errors.
She then went to fix, it searched the drive and then went straight through as being complete.
My question is please, is there any way to recover the MAC HD original data and if so - how please?
(Im guessing the hard drive was never faulty, or else it wouldn't have been verified as being OK after the content was erased; and similarly, find it hard to believe that 150gb of data could be erased from a hard drive instantly like that.)
I have the original Boot CD supplied with the machine now; so Im guessing once I have the data back from the MAC HD and on an external drive, I can do a clean install onto the macbook hard drive and should be good to go again?
Many thanks for any help,
Luke