iPhone XS Max Refund on apple care after paying off iphone

[zztops]

Hey Everyone,

I was wondering if you could get a refund on your Apple Care + after paying off your iphone on the IUP?

 

[tony_glasgow]

I've previously done that in the UK, after trading in my iPhone 7 during IUP (instead of handing phone back). AppleCare was refunded protorata to the day I cancelled it and paid back into the finance agreement, so repayments finished early.

 

[zztops]

Interesting. I just called Apple and they said that I wasn’t entitled to a refund due to it being monthly? Even though I’d be paying the phone off and thus paying for it up front for the remainder

 

[kupkakez]

Interesting. I just called Apple and they said that I wasn’t entitled to a refund due to it being monthly? Even though I’d be paying the phone off and thus paying for it up front for the remainder

only gets refunded if you paid for it all at once. Because they prorate what to give you back based on how many months you’ve had it and how many are left.

Monthly just cancel it and that’s it. No refund.

edit to add: if you have the iPhone upgrade program it should have came with the full price Apple care? Did it not? You’re paying monthly for ac+? I’ve had citizens refund ac+ previously when i decided to jump off iup and just pay full cost

 

[zztops]

only gets refunded if you paid for it all at once. Because they prorate what to give you back based on how many months you’ve had it and how many are left.

Monthly just cancel it and that’s it. No refund.

edit to add: if you have the iPhone upgrade program it should have came with the full price Apple care? Did it not? You’re paying monthly for ac+? I’ve had citizens refund ac+ previously when i decided to jump off iup and just pay full cost

Your edit note was correct. My current situation is exactly like your previous one. Ditching IUP and paying new phone in full. After an hour on hold and 3rd time calling. "Agreements" department said that it was technically a pay in full purchase that is being paid off monthly to citizens and that cancellation just sends the prorated amount as a refund to the citizens loan. Thus decreasing my total pay off amount. Crazy how I had to pull teeth for that to happen though.

Thanks all for the assistance.

 

[Morrissey]

So if I bought the AppleCare+ (for lost/theft) for my iPhone XSMax (paid $299 dls - warranty till Dec 2020), and I trade-in that iPhone... I need to call Apple before the trade-in and I could get a refund for like 50% is that correct?!

 

[gadgetfreaky]

Your edit note was correct. My current situation is exactly like your previous one. Ditching IUP and paying new phone in full. After an hour on hold and 3rd time calling. "Agreements" department said that it was technically a pay in full purchase that is being paid off monthly to citizens and that cancellation just sends the prorated amount as a refund to the citizens loan. Thus decreasing my total pay off amount. Crazy how I had to pull teeth for that to happen though.

Thanks all for the assistance.

that really is not how it should work. Unused prepaid warranties should be refunded on request.

their arguemnt is well the device still has apple care on it...but you should be able to apply the cancelled portion automatically with a button click. they make it hard on purpose

 

[jbachandouris]

That's the annoying part of IUP. I have technically purchased Apple Care in full and when I trade my phone in, it should automatically refund the second year.

If what they told you is correct, that makes life a lot simpler. Calling for refunds with any company is such a pain in the rear.

 

[newellj]

that really is not how it should work. Unused prepaid warranties should be refunded on request.

their arguemnt is well the device still has apple care on it...but you should be able to apply the cancelled portion automatically with a button click. they make it hard on purpose

I get that - but the other side is that unlike a monthly-billed AC+ plan, the OP will (or at least darned well better) have coverage through the end of the two year period, rather than having AC+ coverage expire when he pays off the loan.