Refurbished laptop specs different from what I ordered and what is stated on the box

[uddinf8507]

Hi All

I left OS X for about 4 years. Decided it was time to come back. I ordered a refurb 13 inch 2017 ntb laptop from the Canadian Apple refurb store. I ordered the base model with 16gb ram as the only upgrade. The box confirms this. The specs on the laptop suggest otherwise. I actually got the i7 2.5 ghz. Everything else is what I ordered. What should I do?

edit: just realized the i7 processor is a 360 CAD upgrade. Wow.

 

[chscag]

That sort of thing happens quite often even from the US refurbished store. Sometimes Apple will run out of the particular model you chose and instead move you up to a better machine for the same price. What should you do? Give thanks to whatever deity you worship!

 

[leman]

Well, you are in your full right to complain and demand they send you a correct model... but why would you?

 

[jerryk]

Just enjoy your new computer!

 

[robvas]

They sometimes send a higher spec

 

[jkun]

Lucky man! Did they also give you the 16gb ram?

 

[ZapNZs]

Does the system's serial number on the invoice, the box and, and in About This Mac match up?

 

[Viremia]

The 2 times I've ordered a computer from the refurb store at Apple, I've gotten more than I paid for. Once, I got a higher speed processor, the second time I got a larger hard drive and twice the RAM.